awefulspeller
Posts: 87
Joined: Sat Aug 10, 2013 6:59 pm

New Recall - 3G modem?

Fri Oct 14, 2016 12:44 am

When I called about the door handle recall, the dealership told me that the door handle isn't available yet but will be in the future.

On a side note, they called me back and informed me of a new recall that was released today in order to replace the modem for the radio. They ordered the part and will get back to me to schedule an appointment once it arrives.

Maybe this is a 3G modem?

Pearl
Posts: 283
Joined: Wed Apr 13, 2016 3:24 am
Location: Northeast Ohio

Re: New Recall - 3G modem?

Fri Oct 14, 2016 4:59 am

I just checked for recalls on owner.ford.com, and this is now showing

Image

Good news.
2013 Focus Electric
2013 C-Max Energi
2013 Escape

scottt
Site Moderator
Posts: 334
Joined: Mon Apr 06, 2015 6:00 am

Re: New Recall - 3G modem?

Fri Oct 14, 2016 5:13 am

You have just made my YEAR!!

Right before the cold weather sets in too. Now I'll have a toasty car to come back to. YAY!!!!!!
2015 Magnetic FFE (aka Magneto) - Retired
2017 Kona Blue FFE (aka King Kona) - Current

cpwl
Posts: 71
Joined: Fri May 09, 2014 5:35 am
Location: Gatineau, QC, Canada

Re: New Recall - 3G modem?

Fri Oct 14, 2016 7:57 am

The 15N04 "EMBEDDED MODEM REPLACEMENT" shows up for me as well here in Canada as well. It would seem rather probable that this is the 3G modem replacement considering that the 2G network is supposed to be shut down at the end of the year. It wouldn't make sense to put in another 2 G modem but then again Ford have been known to do some rather incongruous things of late! I've called my dealers service department for an appointment and will ask exactly what it is when they get back to me - nobody seems to answer phones any more, it is all leave a message and we'll get back voicemail prompts. I'll post back anything I learn as and when.

Thanks and Cheers

Carl

ATL-FFE
Posts: 73
Joined: Sun Jun 05, 2016 10:41 am

Re: New Recall - 3G modem?

Sat Oct 15, 2016 4:01 am

I chatted with an advisor as well. He says they have the initial notice, but parts are not available. They see the door latch and the modem replacement notices in the system but can't book the work yet.
2013 Black w/ Leather
Tint | Homelink | LED conversion | LED DRL mod | De-badged | 35w HID upgrade | Bosch L2 EVSE

Robert123
Posts: 59
Joined: Wed Sep 21, 2016 10:31 am

Re: New Recall - 3G modem?

Tue Oct 18, 2016 5:21 am

My 2015 is calling for the recall as well. Service adviser here says this is an advanced noticed and Ford will mail us when parts are available. Could be mid next year before work can be completed.
2015 FFE "Orphan"
Adopted October 2016 w/ 3k miles

scottt
Site Moderator
Posts: 334
Joined: Mon Apr 06, 2015 6:00 am

Re: New Recall - 3G modem?

Fri Oct 21, 2016 6:16 am

Robert123 wrote:My 2015 is calling for the recall as well. Service adviser here says this is an advanced noticed and Ford will mail us when parts are available. Could be mid next year before work can be completed.
Better not be. Entire network is due to be shut down in a little more than 2 months.
2015 Magnetic FFE (aka Magneto) - Retired
2017 Kona Blue FFE (aka King Kona) - Current

ATL-FFE
Posts: 73
Joined: Sun Jun 05, 2016 10:41 am

Re: New Recall - 3G modem?

Fri Oct 21, 2016 11:05 am

I dont know where the next year thing came from. My dealer said if history is any indication, parts will be available in just a few weeks.
2013 Black w/ Leather
Tint | Homelink | LED conversion | LED DRL mod | De-badged | 35w HID upgrade | Bosch L2 EVSE

Robert123
Posts: 59
Joined: Wed Sep 21, 2016 10:31 am

Re: New Recall - 3G modem?

Fri Oct 21, 2016 4:59 pm

scottt wrote:
Robert123 wrote:My 2015 is calling for the recall as well. Service adviser here says this is an advanced noticed and Ford will mail us when parts are available. Could be mid next year before work can be completed.
Better not be. Entire network is due to be shut down in a little more than 2 months.
Guess we shall see. First to get a recall notice in the mail and/or work completed please post here.
2015 FFE "Orphan"
Adopted October 2016 w/ 3k miles

EMP40
Posts: 33
Joined: Fri Apr 22, 2016 9:43 pm
Location: Roseville, Ca

Re: New Recall - 3G modem?

Sat Oct 22, 2016 8:22 pm

Stopped into the dealer today, the Modem recall came up and they had the part so Tuesday it gets replaced. 2016 FFE
2016 FFE, Tectonic Leather, Apple CarPlay enabled

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