No audio

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New member
Mar 12, 2017
Our 2014 FFEV has “no Audio” message on right display panel and the radio and CD player not working.
We’ve pulled fuses under glove box, F67 (sync) and F 79 (radio) and F1 (telematics)
but nothing helped.

Tried disconnecting 12V battery also without resolution.

Interesting fact is a few weeks prior car wouldn’t start due to drained 12V but we thought maybe headlights were left on. T his happened twice. We recharged it and now seems to be holding a charge fine.

Anyone have any solutions?