unplugged
Well-known member
Ford is shutting down and merging the MyFordMobile website and mobile phone app. We are now going to be with the unwashed plug-in heathens from the hybrid ghetto. Here is the email:
Dear Focus Electric MyFord Mobile User,
This email was sent to inform you of the changes to the Focus Electric version of the MyFord Mobile website and mobile app. In order to provide the best consumer experience the Focus Electric version of MyFord Mobile will be merged with the Plug-In Hybrid version to create a single, user-friendly interface.
On Sunday, October 13th, from midnight to approximately 8 AM Eastern Time, the Focus Electric MyFord Mobile website and mobile app will be unavailable as we perform the necessary updates. During this time, any charge settings you have previously entered will function properly but will not be able to be altered via MyFord Mobile; this includes both Value Charging and GO Times features.
How will this benefit you? • By combining the infrastructure of both the Focus Electric and Plug-In Hybrid versions of MyFord Mobile it will enable Ford to make future enhancements more quickly.
How will this impact you? • You will still be able to use your existing user name and password on the new site. In the event that you have both a Focus Electric and a Plug-In Hybrid account, the Plug-In Hybrid account credentials will take precedence.
• There will be a new MyFord Mobile app available for both iPhone and Android. The existing Focus Electric app will no longer function or receive updates. You will need to delete the existing app and download the new app.
• To ensure the system is displaying the most recent vehicle and driving information, you should press the “Update” button immediately after logging into MyFord Mobile.
• Your data will be migrated from the current version to the new version.
• You will have to re-enter any Value Charge times after selecting the “Update” button.
In addition, as we streamline the user experience the following features will be affected: • The Discussion forum will become available one week later on October 20th
• Trip Planner will be available only on the mobile app
• Facebook and Twitter integration for driving achievements will be discontinued
We apologize for any inconvenience during this change as we make this change, and we wish many more all-electric miles in your future. Should you have any issues after the conversion please call the Customer Relationship Center at 1-800-392-3673. After the language prompt please select option 3 and then option 4 to be connected with the team that interacts with consumers on Ford’s In-Vehicle Technology. The hours of operation are 11:30 AM – 8:00 PM M-F and 11:30 AM – 5:00 PM Saturday (Eastern Time).
Regards,
Beth Profitt
MyFord Mobile Manager, Connected Services
Ford Motor Company
Dear Focus Electric MyFord Mobile User,
This email was sent to inform you of the changes to the Focus Electric version of the MyFord Mobile website and mobile app. In order to provide the best consumer experience the Focus Electric version of MyFord Mobile will be merged with the Plug-In Hybrid version to create a single, user-friendly interface.
On Sunday, October 13th, from midnight to approximately 8 AM Eastern Time, the Focus Electric MyFord Mobile website and mobile app will be unavailable as we perform the necessary updates. During this time, any charge settings you have previously entered will function properly but will not be able to be altered via MyFord Mobile; this includes both Value Charging and GO Times features.
How will this benefit you? • By combining the infrastructure of both the Focus Electric and Plug-In Hybrid versions of MyFord Mobile it will enable Ford to make future enhancements more quickly.
How will this impact you? • You will still be able to use your existing user name and password on the new site. In the event that you have both a Focus Electric and a Plug-In Hybrid account, the Plug-In Hybrid account credentials will take precedence.
• There will be a new MyFord Mobile app available for both iPhone and Android. The existing Focus Electric app will no longer function or receive updates. You will need to delete the existing app and download the new app.
• To ensure the system is displaying the most recent vehicle and driving information, you should press the “Update” button immediately after logging into MyFord Mobile.
• Your data will be migrated from the current version to the new version.
• You will have to re-enter any Value Charge times after selecting the “Update” button.
In addition, as we streamline the user experience the following features will be affected: • The Discussion forum will become available one week later on October 20th
• Trip Planner will be available only on the mobile app
• Facebook and Twitter integration for driving achievements will be discontinued
We apologize for any inconvenience during this change as we make this change, and we wish many more all-electric miles in your future. Should you have any issues after the conversion please call the Customer Relationship Center at 1-800-392-3673. After the language prompt please select option 3 and then option 4 to be connected with the team that interacts with consumers on Ford’s In-Vehicle Technology. The hours of operation are 11:30 AM – 8:00 PM M-F and 11:30 AM – 5:00 PM Saturday (Eastern Time).
Regards,
Beth Profitt
MyFord Mobile Manager, Connected Services
Ford Motor Company