Here's my story.
After 2 km driven, I've got a red turtle icon with this error : very limited performance due to cold temperatures. Outside temp was 26c (79f), not so cold to me!! Last winter we had TRUE cold temperatures (near -30c (-22f)) without issues. With this error, the car sped like a motor scooter.
I've been to the dealer. When I've entering the dealership, I've let the car ON to show the error code to the technician (in case of case resolved after a "restart"). Tomorrow I've got a call. They checked both battery temp sensors and my car was ok, it was some error code stored in the computer but nothing related to cold temp error. I have to take my car. By dint of arguing (the tech saw the error, it saved me), they continued the investigation. They had to call Ford. Ford told them it was a faulty battery packs (not the 12v). So after 18 000 km i'll get a brand new battery pack.
I'm i the only one in this case??
After 2 km driven, I've got a red turtle icon with this error : very limited performance due to cold temperatures. Outside temp was 26c (79f), not so cold to me!! Last winter we had TRUE cold temperatures (near -30c (-22f)) without issues. With this error, the car sped like a motor scooter.
I've been to the dealer. When I've entering the dealership, I've let the car ON to show the error code to the technician (in case of case resolved after a "restart"). Tomorrow I've got a call. They checked both battery temp sensors and my car was ok, it was some error code stored in the computer but nothing related to cold temp error. I have to take my car. By dint of arguing (the tech saw the error, it saved me), they continued the investigation. They had to call Ford. Ford told them it was a faulty battery packs (not the 12v). So after 18 000 km i'll get a brand new battery pack.
I'm i the only one in this case??