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They heat in my focus electric does not seem to be working! It is 28° outside, and I have the car on with the heater running, but cold air is blowing out. Even 10 minutes later. Is there anything I can do? Do I need to bring this into the dealer?

The charging door on my FFE is getting harder and harder to open/close. It it as though it needs to be lubricated. This video demonstrates... http://www.youtube.com/watch?v=i8lrbMQNBio Are other owners having a similar issue? What to do about it?

Yesterday I was about to park in a lot when I was hit by a woman pulling out and not paying attention. While driving home my FFE's left-side cluster display kept warning me to put the car in park and the driver's door was ajar. When I plugged-in and parked at home the dome light remained on...

How long should it take to charge a half-full FFE via a 240V 30A Level 2 charger?

Help! The charging door on my FFE appears to be frozen shut, it won't open! Here's a video demonstrating the problem: http://www.youtube.com/watch?v=55shuWn4uN8 Anyone else seen this?

I've noticed recently when I'm stopped in the vehicle that the energy usage can be all the way up, even though the car doesn't really seem to be "working" very hard. I took the picture below while at a drive thru, the lights were on, the radio was on but the climate was off and the car was...

Tonight my FFE received its confirmation that My Ford Mobile was all set up and I had full control over the car. My question is, how do I set up the car to be preconditioned by a certain time in the morning? I have looked through the MyFordMobile iPhone app, yikes. Last night my dad was showing...