There is a black plastic collar just behind the ignitor. You
twist it counter clock wise a bit to disengage then pulls out. Had to get my daughter to do it because my fat sausage like fingers wouldn't fit.
Wow. After 5 trips to the dealer and multiple calls to ford customer service my update problem was fixed. Ford customer service really had to push the dealer to fix the problem. The problem ended up being a faulty sync computer. It would only except 17% of the update. They put a new computer...
Yes I did that and it is still telling me I need a dealer installed update. Could they have installed the software and not have updated my car info at the sync site?
I had a Dealer installed upgrade to my Sync. And I suspect they didn't really do it because it still reboots a lot. Also I didn't have to pair my cell phone after install. Should the CCPU S/W number have changed in the system information?
Does using the remote start turn on the battery heater as well, when not plugged in? And does the remote start have a time limit before is shuts back off?