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There is a TSB from Ford about this, it requires a new Telematics Module and updated programing to that module. Trouble is, the module is unavailable with no projected production date. Basically Ford has abandoned us but doesn't have the guts to make that public. My solution was to install a...

I have a 2013 Focus Electric that needs a DM5Z-14G229-C or DM5Z-19A387-C Telematics control unit for TSB 16-0024. The dealership is being told the part is not available. I haven't got any love from the factory representative either. LKQ has been unable to locate the part from a wreck. Has...