jghall00
Posts: 38
Joined: Sat Jan 30, 2021 10:50 am

Re: AT&T sunset and MyFordMobile app

My wife got an activation prompt today. Since we had the 4G upgrade done back in March, only one of us was able to use FordPass. I guess Ford is doing some work on the backend to fix what they broke.

As an aside, EVgo is also showing support for Plug and Charge in v7.8.1. I emailed them a few days ago and their response was noncommittal. Then this morning it said activate Autocharge+.
jghall00
Posts: 38
Joined: Sat Jan 30, 2021 10:50 am

Re: AT&T sunset and MyFordMobile app

I confirmed that the Autocharge+ functionality works.
calvinhc
Posts: 25
Joined: Tue Aug 02, 2022 1:30 pm
Location: Toronto, Ontario, Canada

Re: AT&T sunset and MyFordMobile app

KP19 wrote: Fri Sep 23, 2022 12:12 pm Is anyone else getting a bug where when you manually refresh the home page of the Fordpass app, it acts like you just remote-started your car from the app and shows the shutting-off timer at the top of the screen?

Thankfully it doesn't actually start the car, but still.
I've just notice this happening this past week. Quite annoying!
2017 Kona Blue FFE (aka Lecky Blue)
2023 F150 Lightning Lariat Agate Black Metallic ordered (wife's pickup)
cr08
Posts: 16
Joined: Tue Oct 09, 2018 8:11 pm

Re: AT&T sunset and MyFordMobile app

calvinhc wrote: Wed Sep 28, 2022 1:09 pm
KP19 wrote: Fri Sep 23, 2022 12:12 pm Is anyone else getting a bug where when you manually refresh the home page of the Fordpass app, it acts like you just remote-started your car from the app and shows the shutting-off timer at the top of the screen?

Thankfully it doesn't actually start the car, but still.
I've just notice this happening this past week. Quite annoying!
This seems to be going around. Already seen it myself on my C-Max and a few other C-Max owners have reported it as well. Likely just a temporary glitch.
KP19
Posts: 35
Joined: Sun Mar 20, 2022 10:05 pm

Re: AT&T sunset and MyFordMobile app

cr08 wrote: Fri Sep 30, 2022 9:32 am
calvinhc wrote: Wed Sep 28, 2022 1:09 pm
KP19 wrote: Fri Sep 23, 2022 12:12 pm Is anyone else getting a bug where when you manually refresh the home page of the Fordpass app, it acts like you just remote-started your car from the app and shows the shutting-off timer at the top of the screen?

Thankfully it doesn't actually start the car, but still.
I've just notice this happening this past week. Quite annoying!
This seems to be going around. Already seen it myself on my C-Max and a few other C-Max owners have reported it as well. Likely just a temporary glitch.
That's good to know it's not just us experiencing this glitch.

On the bright side, those of us who own a 17/18 Focus EV will be glad to hear it seems they've fixed the multiple "Desired Charge Reached" messages issue when doing a DC fast charge past 80%. I did a few DCFC sessions over the weekend and had a few times where I charged past 80%, yet only got one message "Desired Charge Reached" message.
Anti_Climax
Posts: 436
Joined: Fri May 20, 2016 12:22 pm
Location: The Valley of the Sun

Re: AT&T sunset and MyFordMobile app

Now if only the charging status would update for me.

Still shows the estimated charge completion from February.
2012 Candy Blue FFE
33.5kWh battery pack
CHAdeMO DC Fast Charging
KP19
Posts: 35
Joined: Sun Mar 20, 2022 10:05 pm

Re: AT&T sunset and MyFordMobile app

My estimated charge completion continues to update with every DC fast charge but still doesn't update for Level 1/2 AC charging.
Currently, mine is stuck on Sunday, Oct 02 at 2:24 PM.
KP19
Posts: 35
Joined: Sun Mar 20, 2022 10:05 pm

Re: AT&T sunset and MyFordMobile app

Fordpass app apparently got an update this past weekend. So far, I've noticed that I'm now getting push notifications from the app, but the "Set Charge Level Notification" button is entirely gone now as well.

I haven't noticed anything else.
a4bry4
Posts: 5
Joined: Sat Aug 05, 2017 6:12 pm
Location: Northern California

Re: AT&T sunset and MyFordMobile app

I received an email from from Ford indicating an update is available to complete the 3G to 4G modem upgrade with Technical Service Bulletin (TSB) 22-2309. I never had this TSB update completed because Ford ended up acquiring my 2016 Focus under the California lemon law and assisted me in acquiring a new Ford vehicle earlier today.
2016 Blue Candy FFE
Anti_Climax
Posts: 436
Joined: Fri May 20, 2016 12:22 pm
Location: The Valley of the Sun

Re: AT&T sunset and MyFordMobile app

What they describe in the TSB sounds like the faults seen by the bad config they were blindly applying. Just a couple bytes telling it to set a different mode at least gets you the activation/lock/unlock/start/location stuff.

Still not reliably getting trip data and not getting logs of charge sessions at all, only last queried SoC :/
2012 Candy Blue FFE
33.5kWh battery pack
CHAdeMO DC Fast Charging

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