seetohcw
Posts: 10
Joined: Thu Apr 01, 2021 1:23 pm

Final step to pair to My Ford Mobile

Thu Apr 01, 2021 1:27 pm

Hi everyone, first EV and it's a 2017 FFE. Loving every minute with it.

But I cannot get it pair with My Ford Mobile app.

It says, "follow the final instruction on the screen to complete the process" but the car never display any options.

Any ideas?

Thank you. Glad to be here.

Raymond

Anti_Climax
Posts: 102
Joined: Fri May 20, 2016 12:22 pm
Location: The Valley of the Sun

Re: Final step to pair to My Ford Mobile

Fri Apr 02, 2021 3:50 pm

There should be config options on both sides, car and app. If the car has been reset or cleared it should have the option to set it up. Not sure the exact screen and mine isn't really stock anymore.

I recall when I first got it there was a screen to let me take ownership on the car side and it made me wait 24 hours from the time I started that. Can't remember it it made me do a factory reset or not.
2012 Candy Blue FFE
33.5kWh battery pack
CHAdeMO DC Fast Charging

seetohcw
Posts: 10
Joined: Thu Apr 01, 2021 1:23 pm

Re: Final step to pair to My Ford Mobile

Fri Apr 16, 2021 10:23 am

Thank you for your input but nothing worked.

Anti_Climax
Posts: 102
Joined: Fri May 20, 2016 12:22 pm
Location: The Valley of the Sun

Re: Final step to pair to My Ford Mobile

Sun Apr 18, 2021 8:54 pm

Have you reset the car side to defaults? After sync is cleared out it would either need to be paired up to an existing account or it should be able to set up with a new one.
2012 Candy Blue FFE
33.5kWh battery pack
CHAdeMO DC Fast Charging

triangles
Posts: 1146
Joined: Tue Aug 16, 2011 11:40 am
Location: Toledo, Ohio

Re: Final step to pair to My Ford Mobile

Wed Apr 21, 2021 6:01 pm

Once you have factory reset the car and set it up in MFM it can take up to 24 hrs for the notification to push from the cloud to the car. the TCU is one of the weak links of the FFE and it's possible your's may be misbehaving. you can pull the F1 fuse or simply pull the negative battery cable to "reboot" the TCU.
2014 Blue Candy FFE
http://www.fuelly.com/car/ford/focus/2014/triangles/303811 (since this forum doesn't allow BBcode in sigs)

seetohcw
Posts: 10
Joined: Thu Apr 01, 2021 1:23 pm

Re: Final step to pair to My Ford Mobile

Fri May 14, 2021 9:33 am

Hi there, I want to give TCM reset a try.

Do I just pull the F1 fuse and put it back? Or do I start the car?

Thanks everyone.
Ray

triangles
Posts: 1146
Joined: Tue Aug 16, 2011 11:40 am
Location: Toledo, Ohio

Re: Final step to pair to My Ford Mobile

Sun May 16, 2021 12:11 pm

just pull the F1 fuse and wait a few seconds before putting it back in. You can also accomplish the same by pulling one of the battery leads off momentarily but that resets everything.
2014 Blue Candy FFE
http://www.fuelly.com/car/ford/focus/2014/triangles/303811 (since this forum doesn't allow BBcode in sigs)

seetohcw
Posts: 10
Joined: Thu Apr 01, 2021 1:23 pm

Re: Final step to pair to My Ford Mobile

Wed May 19, 2021 9:05 am

it worked!!!!

Just pulling the F1 fuse, reset the cell phone adaptor... and it's sync up.

Now I have access via the app. Thank you everyone.

Return to “General / Main Focus Electric Owners Forum”