PlainTom
Posts: 7
Joined: Thu Oct 05, 2023 6:28 pm

How Good is the FFE Battery Warranty?

Does anyone know what Ford's official definition is of acceptable "degradation over time" as this phrase is used in their battery warranty language to limit their liability?

I have a 2017 Focus electric whose battery has lost somewhere around 20% of its capacity (give or take), so somewhere around 3% a year. It's well under the 100k mile limit. Do I have a valid warranty claim to make?

Does anyone have any experience with such borderline issues?

[-tv]
2017 Ford Focus Electric, purchased used, Oct-2023 in SW Michigan
2023 VW ID.4 ProS AWD purchased new, Nov- 2022 in SW Michigan
Former 2020 Chevy Bolt EV owner.
spirilis
Posts: 179
Joined: Fri Jul 14, 2017 4:53 am
Location: Maryland

Re: How Good is the FFE Battery Warranty?

Not directly answering the Q but, I can vouch for the fact that, once the "Voltage Variation" between cells metric hits 0.30 V, a wrench light comes on (code P0BBE) and the dealer will certainly look at the battery and consider it for replacement. That happened to me, mine just happens to be at 102K miles now so I'm stuck. My battery has lost somewhere around 50% though.
2017 Ford Focus Electric (Magnetic)
2017 Ford C-Max Energi SE (Kona Blue)
PlainTom
Posts: 7
Joined: Thu Oct 05, 2023 6:28 pm

Re: How Good is the FFE Battery Warranty?

Perhaps not exactly to the point, Spirillis, but still informative and helpful ... thanks!
2017 Ford Focus Electric, purchased used, Oct-2023 in SW Michigan
2023 VW ID.4 ProS AWD purchased new, Nov- 2022 in SW Michigan
Former 2020 Chevy Bolt EV owner.
triangles
Posts: 1229
Joined: Tue Aug 16, 2011 11:40 am
Location: Toledo, Ohio
Contact: Website

Re: How Good is the FFE Battery Warranty?

There is no guarantee on a % degradation. If it charges and drives without throwing a DTC you will more likely than not, get nothing from ford. I have no official knowledge on this, it's just my interpretation of reading the warranty and based on my observations of how ford has treated others with battery issues.
2014 Blue Candy FFE
http://www.fuelly.com/car/ford/focus/2014/triangles/303811 (since this forum doesn't allow BBcode in sigs)

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