hoprocket wrote: ↑Fri Oct 27, 2023 2:13 pm
I finally got the dealer to take a look at my car. The prognosis was not good. Surprise, surprise, it needs the HV battery replaced. I didn't hear about it from the dealer, actually. I got a call and an email from Ford corporate customer service. They gave me two options. 1) They will replace the battery under warranty. The replacement would be a refurbished battery and would take 10 to 12 days to install. The refurbished battery comes with a 2 year warranty. or 2) They offered to buy me out for $12.5k. A little bit of a low ball offer, but considering the current state of plummeting EV prices it could be, and will continue to get, worse. I'm considering taking it. What do you all think? Replace the battery or take the buy out? I have 7 days to decide.
I am thinking that most likely it would be a newly made battery, as there is no means of storing an HV battery this long, (since 2018) without it having degradation. And how much time is left on your battery warranty? If 3 years are left, then they are obligated to provide those 3 years of warranty. What if you asked for $15k buyout?
The reason for the buyout is because they do not want to have to deal with your car anymore. And who knows, after they buy you out, they may ask if you want to buy the car back. Of course under a salvage title.
So you could tell them, that you have been talking to a lawyer, and they have advised you that such options are not equitable, and that litigation might be necessary for Ford to provide a satisfactory solution. 7 days is insufficient time to make a determination of their offerings. Do not do this unless you have actually talked to a lawyer. lol