Anti_Climax
Posts: 531
Joined: Fri May 20, 2016 12:22 pm
Location: The Valley of the Sun

Re: AT&T sunset and MyFordMobile app

Someone else will have to answer that one. I believe it's referred to as a "calibration level" and I don't think I've seen a clear answer on that yet.
2012 Candy Blue FFE, 100K+ Miles
33.5kWh battery pack, 26.4kWh EtE
40A+ L2, CHAdeMO, CCS pending
KP19
Posts: 55
Joined: Sun Mar 20, 2022 10:05 pm

Re: AT&T sunset and MyFordMobile app

Disconnected and Reconnected the Fordpass app to my car, nothing changed.

wind_driven will probably have the most up-to-date modem software out of any of us here (including myself).

Side not regarding preferred charge times: In the Fordpass app, you can set 2 start/stop times for weekdays and weekends, but in the infotainment, you can only set up 1 start/stop time for weekdays/weekends. Not sure how Ford handles that communication with the new modem, but the car definitely doesn't seem to like it when you have a preferred charge time profile setup in both the app and car.
cr08
Posts: 25
Joined: Tue Oct 09, 2018 8:11 pm

Re: AT&T sunset and MyFordMobile app

So going around other communities who have went through this whole 4G TCU upgrade mess and checking in.

Got this message on my C-Max this morning. Curious if anyone on the Fusion/Focus BEV side has received this yet?

"Due to software updates to the Fordpass app, preferred Charge Times, Departure Times, and Trip & Charge Logs will no longer be supported on your C-Max. However, you can continue to access and enjoy these features using your in-vehicle display. We regret any inconvenience this may cause."

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Last edited by cr08 on Fri Jun 30, 2023 9:52 am, edited 1 time in total.
KP19
Posts: 55
Joined: Sun Mar 20, 2022 10:05 pm

Re: AT&T sunset and MyFordMobile app

cr08 wrote: Fri Jun 30, 2023 9:17 am So going around other communities who have went through this whole 4G TCU upgrade mess and checking in.

Got this message on my C-Max this morning. Curious if anyone on the Fusion side has received this yet?

"Due to software updates to the Fordpass app, preferred Charge Times, Departure Times, and Trip & Charge Logs will no longer be supported on your C-Max. However, you can continue to access and enjoy these features using your in-vehicle display. We regret any inconvenience this may cause."

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That's..... not comforting, lol. No message here for my Focus on Fordpass, atleast not yet.
calvinhc
Posts: 52
Joined: Tue Aug 02, 2022 1:30 pm
Location: Toronto, Ontario, Canada

Re: AT&T sunset and MyFordMobile app

I have not seen this through FordPass - at least not yet.

Quite frankly, I never could change value charging or go time schedules through the old MyFord app, so I'm not missing anything in FordPass. I always could, and still can, change them in the car through the display. The car just ignores them now.

The car also has no idea of how long it should take to charge. For the longest time after the modem upgrade, it would report something like 3 minutes to full charge, regardless of SOC. For the past week or so, it has been reporting 24 hours to full charge, also regardless of SOC.

As for what FordPass reports when the car s charging, I just plugged it in with 74% SOC at 10:25 pm on June 30 and FordPass is reporting:

Estimated finish time: Monday May 29 at 09:48

That is not a typo, it is telling me that it will be finished charging a month ago! :roll:
2017 Kona Blue FFE (aka Lecky Blue)
2023 F150 Lightning Lariat Agate Black Metallic (wife's pickup - received 25-May-2023)
Anti_Climax
Posts: 531
Joined: Fri May 20, 2016 12:22 pm
Location: The Valley of the Sun

Re: AT&T sunset and MyFordMobile app

It's the last date stored in memory. Mine is from a L1 session around a year and a half ago.
2012 Candy Blue FFE, 100K+ Miles
33.5kWh battery pack, 26.4kWh EtE
40A+ L2, CHAdeMO, CCS pending
wind_driven
Posts: 13
Joined: Tue Feb 06, 2018 12:04 pm
Location: TX

Re: AT&T sunset and MyFordMobile app

Our 2017 Electric Ford Focus finally got it’s 4G modem upgrade this May 2023. So far, so good. Can now use FordPass—have not gotten that message referenced above. Charging scheduling is very nice to have back, as is remote start. We have not allowed any software updates mainly because we are afraid of losing our current good state! :lol:
2017 Magnetic FFE (Windy)
scottt
Site Moderator
Posts: 421
Joined: Mon Apr 06, 2015 6:00 am

Re: AT&T sunset and MyFordMobile app

Got the message mentioned above. I love how they charge us for the modem upgrade, then take away features.
2015 Magnetic FFE (aka Magneto) - Retired
2017 Kona Blue FFE (aka King Kona) - Current
KP19
Posts: 55
Joined: Sun Mar 20, 2022 10:05 pm

Re: AT&T sunset and MyFordMobile app

scottt wrote: Got the message mentioned above. I love how they charge us for the modem upgrade, then take away features.
I just updated Fordpass to version 4.29.1 and it removed my ability to set preferred charge times from the app entirely, alongside any sort of driving or charging logs. It also re-named Departure times to "Scheduled Start". Never got the message but I assume it's coming soon.
Anti_Climax
Posts: 531
Joined: Fri May 20, 2016 12:22 pm
Location: The Valley of the Sun

Re: AT&T sunset and MyFordMobile app

The driving and charging logs were what I wanted get working, so I guess I don't need to bother
2012 Candy Blue FFE, 100K+ Miles
33.5kWh battery pack, 26.4kWh EtE
40A+ L2, CHAdeMO, CCS pending

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