makoto278
Posts: 4
Joined: Fri Sep 02, 2022 7:09 pm

Modem upgrade for a 2016 FFE

Is it possible to upgrade the modem on a 2016 FFE so I can use the Fordpass?

Thanks in advance for answering my question
Anti_Climax
Posts: 396
Joined: Fri May 20, 2016 12:22 pm
Location: The Valley of the Sun

Re: Modem upgrade for a 2016 FFE

Do you still have SYNC2 on that model year?
2012 Candy Blue FFE
33.5kWh battery pack
CHAdeMO DC Fast Charging
makoto278
Posts: 4
Joined: Fri Sep 02, 2022 7:09 pm

Re: Modem upgrade for a 2016 FFE

I have Sync 3
Anti_Climax
Posts: 396
Joined: Fri May 20, 2016 12:22 pm
Location: The Valley of the Sun

Re: Modem upgrade for a 2016 FFE

Yeah, I thought 2016 was the first supported year for CSP 21B09. They had to extend it past the original end date of May 2022, but I have no idea if it's still running. You'd want to reach out to a dealer.
2012 Candy Blue FFE
33.5kWh battery pack
CHAdeMO DC Fast Charging
makoto278
Posts: 4
Joined: Fri Sep 02, 2022 7:09 pm

Re: Modem upgrade for a 2016 FFE

Just talked to my dealer and he said it was not available anymore. So frustrating
Anti_Climax
Posts: 396
Joined: Fri May 20, 2016 12:22 pm
Location: The Valley of the Sun

Re: Modem upgrade for a 2016 FFE

Knowing the modem part, you can probably order it for another current car model and still get it programmed. Pretty sure it's the same as the current C-Max and others. Many of the units that shipped out to us needed an update to their "firmware" and the dealer has to put the config in anyway, so programming was already going to be involved.

You'll be on the hook for the parts and the labor but you can almost certainly still get it.
2012 Candy Blue FFE
33.5kWh battery pack
CHAdeMO DC Fast Charging
Heima
Posts: 259
Joined: Thu Feb 21, 2019 11:46 pm

Re: Modem upgrade for a 2016 FFE

To do the modem upgrade, I used the modem from a 2017 Ford Escape. It was the same part number as the modem supplied in the upgrade kit.
I just did a search on ebay for one, and stumbled upon this, similar to the modem I bought. This not a voice control module.
https://www.ebay.com/itm/314196679294

Heres another
https://www.ebay.com/itm/234663158099

And another
https://www.ebay.com/itm/234726232193

Make an offer to get it cheaper.

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