Here we are at the end of June, 2022 and my car is still at the Ford Dealer Service Dept; been there since January 19th, 2022. Supply chain issues (thanks to CCP/covid) delayed arrival of the first replacement motor assembly until mid-May. Once the unit arrived, the technician couldn't get the unit to accept the programming settings, so they ordered another unit, which arrived in early June. That one had the same issue. So... my car sits at the dealer waiting for some expert from Ford corporate to resolve the issue. This stage of the ordeal has been going on for over a month with no movement. I have suggested to the service manager that it may be that the new unit has different firmware and the settings extracted from the original TCM do not match up with the newer firmware and they may need to manually configure the settings and then upload them using programming software that is compatible with the new motor assembly firmware. Why else would two new units both not work???
I am also working on a case with the BBB Auto Line arbitration program to pursue getting the car fixed or bought back so we can move on. After 5 months, I am losing faith this will ever be resolved. My first choice would be to get my Focus back on the road, but failing that, and if I am successful at the buy-back, I think I will buy a used Chevy Volt. Been very happy with our 2019 Volt Premier.