AT&T sunset and MyFordMobile app

[scottt]

Ok, I got the info from my dealer. I have scanned docs, not sure how to share them here.

Bottom line is this:

If you're within your 5 year free service period, you have to pay for the modem (dealer quoted $318) and Ford picks up the labor.

If you're outside your 5 year period, you have to pay for everything.

And this is ONLY for Sync 3, 2016-2018 FFE.

[Anti_Climax]

I wonder if they would let me do it with my sync 3 upgrade.

[Heima]

What is the part number of the modem?
Thank you

[scottt]

What is the part number of the modem?
Thank you

AMMU7J A00A25 BA

[petehouk]

The letter I received says:

"What will Ford and your dealer do?

In the interest of customer satisfaction, Ford Motor Company has authorized your dealer to cover the cost of labor to install a 4G upgrade kit (modem and antenna). Note, this will require the vehicle owner to purchase the 4G upgrade kit. "

Any idea what's in this kit? Or any way to get the parts cheaper? Like from the scrapyard? I am not keen on paying $300 for this. If there is a newer, high volume model out there with the same 4g modem then some of them are probably in the junkyard already.

[Anti_Climax]

The way they manage the different apps and customer channels, you'd need an LTE modem module from another model that specifically accesses the MFM servers. If it talks to a different app/server then it almost certainly won't work for your Focus.

[Anti_Climax]

Trying to get to someone at Ford and it's a huge pain. The only thing that seems to have helped was finding that it's being offered under Field Service Action 21B09 "3G to 4G Modem Upgrade". Still up in the air as to whether or not they will let me actually buy in.

[acopiano]

Hey, Anti_Climax, good morning.

I am trying to enable the mfm on my 2013 Focus with a donor 3g modem. I am having a hard time here. I upgraded to Sync 3 as well so I wonder if you got your unit working on a 3g TCU. If you did, would you please inform your Forscan TCU as built params? Also, did you have anything else done at your APIM to make it work?

Next step will be getting a 4g donor and set it up.

Thanks,

Andre.

[Anti_Climax]

I swapped the APIM and screen and was able to immediately initiate setup to MFM from the car side. The APIM I got came from a 2018 Escape or Expedition. I'll try to pull the TCU data in a timely fashion. Hop on the discord and remind me there if you like.

[Anti_Climax]

Gotta set up a trial license to pull AsBuilt data for you. In the meantime, I came upon this useful image

https://i.imgur.com/BdYmAu2.png