And if you can provide and DTC codes, either from the dealer, or from Engineering Test Mode (See viewtopic.php?f=7&t=4991
), that would be helpful.
I have a hard time believing that the entire battery is dead. I am thinking like for hybrids, one or two cells within the battery are bad.
Remember, a dealership repairs for maximum profit, that means replacing a component, and not repairing it. The manufacturer believes the same.
However, the manufacturer refurbishes the batteries, so that they can be warranty replacement parts.
A shop that does Hybrid battery repairs should be able to perform the same steps that the manufacturer does.
I would think that a shop that repairs Priuses or Ford hybrids could assist with your problem.
Another thing, there are components inside of the battery that are not really battery related, but their failure can render the entire battery useless, and hence will deem a perfectly good set of cells for replacement.
Such as contactors, fuses, and shunts. The DTC codes could identify this.