On mine I had to complete authorization for the modem. If you have Forscan, there's an authorization status indicator that will tell you whether it has been authorized. My 4G upgrade still is not fully functional. I have no charge status or range indicator, and only my wife or me can be authorized a...

Congrats on the purchase. Others have said that the coolant issue isn't a problem for the 2017+ models. I haven't delved into it myself, but am hoping they are right. You're going to enjoy the fuel savings. My other vehicle is a long wheelbase Expedition. After purchasing the Focus, we only drive th...

I don't recall the exact price, but it was around $380 at the local dealer. Installation was included.

Below is a link to the key vendor I used:

https://www.ebay.com/itm/312756287433?s ... 2749.l2649

My Focus Electric came with one key. I took two new keys to the dealer and had them added to the vehicle.

Can those with the update post a screenshot? I'm missing charge level and range. Only have lock/unlock and remote start. Fordpass support said the modem isn't provisioned properly. I don't trust the dealership and would like to have something to show them. They kept the car for days for this and the...

Has anyone running Sync 3.4 been able to get the 4g modem working? I just picked up my car from the dealership and none of the FordPass features work. Ford support said the dealership did not do the install correct, but I suspect it's my version of Sync because my Expedition doesn't have any of the ...

Has this coolant leak been observed with the lower pack, or does it always happen with the upper pack? If the latter, does anyone have any insight into why that might be? I have a 2017 approaching 40K, and it's our primary daily driver. It's especially important that the car stay reliable right now ...

Today I picked up the key at the dealership and saw my FFE off on its ride to get scrapped. I used a company called Peddle and they gave me $2,250 for it. I'm waiting to hear back from the dealer service manager on reimbursing me for the failed repair. Frankly I think it's ridiculous that they didn...

If it makes ya'll feel any better, Ford has quality issues with many of its products. It's unfortunate that the issues have continued into their electrified products. I have a 2017 Expedition that I use for hauling family around town and towing my camper. At 116K, the head gasket was replaced. My ex...

I suggest using Forscan and an OBD reader to get the capacity from the battery module. I use OBD Link EX USB reader, as my Bluetooth reader doesn't work well with this car. Much faster than trying to do a rundown test. Good luck with your search.