So, I got the car back yesterday. Guess-o-meter was showing 130 miles when charged fully. I'm sure it won't go that far, but all seems well with the refurbished replacement battery pack. They even refilled and bled the coolant. I'm happy. Hopefully I can get another six years out of it this one!

spirilis wrote: ↑Mon Nov 06, 2023 1:55 pm ...$24,283.10 for the diagnostics plus battery replacement...

Ouch, that hurts. I'm sorry to hear that your battery is out of warranty. Going to make it tough to get anything out of Ford. Good luck.

I pulled the trigger on the battery pack replacement. 7 to 10 days for the battery delivery and I expect another week or so for the dealership to get it scheduled and installed. So a couple weeks out.

Thanks all for the feedback. Ford customer service used the terminology 'Final offer', so I doubt they'll negotiate. They also offered to replace the battery pack, which is really all they are obligated to do under warranty, so I'm not sure a Lawyer is warranted. After browsing new EV models and pri...

I finally got the dealer to take a look at my car. The prognosis was not good. Surprise, surprise, it needs the HV battery replaced. I didn't hear about it from the dealer, actually. I got a call and an email from Ford corporate customer service. They gave me two options. 1) They will replace the ba...

So, apparently I didn't have an appointment today. I had a "check in" at which I described the problems and they took my info and told me it would be 2-3 weeks before they could even look at the car. I got in their system queue and have to bring it back when they call. The experience did n...

scottt wrote:
Are you still under the 8 year battery warranty? If so, go directly to the dealer, do not pass go.

Yes, under 8 years. I have an appointment at the dealership on Friday. I'll report back results.

It's interesting that battery cell #25 is the low one for both of ours. Not sure what that means. Mine's leveled off at about 16 kW; pretty bad. I have an appointment at the dealer on Friday. I'll see what they have to say and report back. They'll probably tell me nothing's wrong...

Mine also says balancing is in progress, but I don't think it's doing much. I went to go for a short drive and my guess-o-meter was down to just 36 miles. Yikes! I made an appointment to bring it into the dealer, but the earliest appointment is a week out. At the current rate of degradation I antici...

Spirilis, I did see your other post. Our problems do sound similar. What is your battery capacity at? I'm also curious if your voltage variation recovers. I expected mine to get better with balancing, but it didn't. I haven't used FORScan Lite for android, but the options for the PC version seem pre...