Keep in mind this is a "Ford EV Certified" service department. So it's funny in a sad way that the service advisor had no clue the FFE even exists. He didn't believe me until he looked up the VIN. And then tried to play it off by claiming he didn't know because Ford only made the FFE for one...
First (and maybe last) post here.
My 2013 FFE with 52K mi and no prior issues gave SSN message last weekend and wouldn't move. Towed it to dealer. Service advisor initially argued with me saying Ford never made an electric version of the Focus(!).
Service advisor said after investigation...