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Just wanted to update everyone on the status of my original post. Ford sent me an e-mail today indicating they have resolved the problem. They asked me to confirm by logging onto MFM. I did, and in fact, the problem has been fixed. (Must have been code on their end unless they somehow...

I contacted customer service to document my problem with mileage being stuck at "28" after the modem upgrade. They assigned a case number and gave me a couple things to try (like removing and replacing a fuse, but no relief. I let them know that didn't work, and I received another e-mail...

My 2014 was updated this week with a new modem. Since then, however, MFM shows the percentage of charge increasing, but the range always shows 28. When it's fully charged, MFM still reports 28. The car's GOM seems unaffected and shows a realistic range at startup. The MFM reporting is via my...

Strange, my 2014 w/leather has it. But in my case, at least, its location is most forward on the passenger-seat, left side. Right up in the corner.

I'll probably do that, but I'm not encouraged by having learned that dealers are only minimally trained on the FFE. By corporate design, they are wholly dependent on Ford Engineering who tells service what tests to run, then what to do next. Somewhat like the offshore help-line folks who are...

Good luck to you. Dealer has replaced my wiring harness TWiCE. And yesterday I went to drive the car, and got the SSN nag. That means to date, my car is on its third harness and still isn't right. Jeff

I wonder about your car's status. On 10-26-15 I got into my Focus and got the dreaded SSN notification. Car was towed to the dealer. They had it for over four weeks. In the interim, they were told by Ford engineering to replace the wiring harness. They did, but that didn't fix the problem...

**removed duplicate post**

If that average is even close to accurate, then you and I are bringing down the average appreciably...

If the draw is that minimal, why would Ford not enable the seat heaters when an owner initiates a remote start? In Colorado's climate, a 10-minute warm-up interval would seem far less efficient in heating the cab's air than a couple of minutes of seat warming--and it would appear (it) consumes...

I was hoping to use my Kill-a-Watt to monitor the draw of heated seats, but it appears the seat warmers can be enabled only with the car being on (car icon showing in dash). Seems Ford (legitimately) inhibits engaging the car icon while the car is on the charger. Has anyone measured how much...

Ah, I was not aware of the distinction between preconditioning and remote starting. I'd assumed they were the same. The problem (for me, at least) with our cold mornings is that using remote starting, the attempt to warm the interior lasts for only 10 minutes. On our cold mornings, I'd be...

If the L1 is connected, how does the FFE's preconditioning differ from the GO-time option??

Well, thanks for sharing that it doesn't work well on Level 1 charging. I was doubting my old-age sanity.... I have seen the "synching" message, but don't recall anything that suggests the synch was successful. Also, to offer a little more info, each time I've tried to invoke GO times (maybe...

Until recently, I had relied on remote starting to precondition the car in our Colorado weather. Of late, however, I've tried to realize the benefits of setting GO times but with no real success. I'm able to set the GO times in MFM, but right after I select temp (85), I click "add" and the...

Thanks, that was it.

I just received this message on MFM today, too. I don't utilize "scheduled charges." I simply use the "charge now" option, so I wonder what situation causes this message to be generated?

Thanks, jm.... You're right; yesterday I had been out and about using both the heater and the heated seats (Geeeez, it was cold!) After getting over the shock/confusion about a fully charged FFE with a GOM of 45 mi., I understand the effect better. It seems the validity and accuracy of the...

I live in Colorado where we're having record low temps. Plugged in my Level 1 charger yesterday afternoon after returning with 16 miles projected left in battery. This morning MFM shows charging completed (100%) at 6:06 a.m., but also shows 45 miles as the new range. Is this normal??? And...

Having read a couple threads on this subject, I still remain confused on some of the subtleties. Imagine my having to stop at a light that is, say, 1/8 mile away; I lift my foot from the accelerator and observe I'm gaining charge. Assuming that I also choose to use the brakes, will I have...