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MFM service sent me to the dealer. Because modem ESN CPPM indicate unknown the dealer tel me bad modem or no juice to the modem. After verification , the service tel me " we removed the fuse and replace it to force the modem to reset " After this instead to indicate " unknown " it indicate...

I called MFM help desk and they will tried to handle this issue but in meantime call the dealer and post when solved

I founded it. Said.........ESN CPPM: Unknown .?? No detection? I call service and said modem have been upgraded last fall and maybe no juice to the modem...

I checked information on the computer , personal and phone provider , miner change to do but still not working . I will call the service and asked them to see if the modem have been upgrade and how can I verified the version . I try to find this information in the car but they not showing modem...

Sorry but only installed on the Iphone 6

Fuse removal/ install not work and removed/ reinstalled MFM application on iPhone not improved the software. Nothing work and update is impossible now. What to do ?

...........but I did an update of the application on the iPhone 1 week ago............

Yes I have the letter , dated July 2016, that they will replace the modem including in the present recall......so they probably install new modem, I will check also tomorrow to remove the no 67 fuse if it help...... It is an iPhone application.... Thank you

Since couple week I saw a new upgrade of the software MFM . The problem is when I try to refresh data to see where the car is located or start it or check battery ( the battery is always showing 0% ) nothing happen. It only mention the last refresh is 7 days old . Any of you get this...

Now after 2 weeks , I drove maybe 2 milles before de 100% become 99% and this morning less than 1 mile. The remaining time to full charge on the 240 V decrease from 1 hr when 100% reached to 0% now . But at 120V I have a small 0.3 hr who will probably disappear in few week . It took now about 1...

Jamel, My trip show a 0.148 kWh/ km. ........but this means nothing . Watch I would like to highlight is the fact that 54% living and a 11.8 kWh have been burn on the road or heater doesn't t Mather . This tell me that 11.8 for 50% or 23.6 kWh of energy available at 100% is like use 100% of the...

Great Mealage now .......may be too much Update from Ford battery upgrade Today I start from home with a 145 km GOM ( 91 miles ) and a 100% charged. I leaved the car plunged for 4 fays without unplugged. I drive 20 km ( 12 miles ) before the 100% become 99% and 3.1 KWh burned I never saw...

I am not sure , because a normal degradation will happen with time ...the samething with human ....but a large degradation is not normal . If cells of the battery are dead they will replace it and the battery will operate again . No need to change the battery .I did the same with my drill...

I pick up the car on friday and showed a complete deplate capacity of 17.8 Kwh so a big gain. Now the remaining time to full charge after i got 100% charged , drop from 1 hre to .7 to .4 hr . I saw a big increase of mileage . A regular comute ( 48 miles ) showed , before the battery problem , a...

jamez I don't think Ford does not care if your battery drop to 70% of original capacity . A small capacity loss could be normal , with 30% you are out of the grey zone and they have to replace it. Of course they don t specified where is the bound or limit ,but other electric car makers does and...

Thank James ......we don t leave in a Anti lemon law like some States in USA unfortunately I think they care but you need to speak a little bit louder . But i can tell you the dealer does . ( try to do their best ) i received a call today from the service and they update SYNC and work on...

Yes Fbitz777 I went to the dealer early in am and they will balance cell to have the maximum available Kwh from the battery . They need to plug the battery for a long time and wakeup cell with IDS or something like this acronyme ( Ford computer ) . For myself I think the 100% battery charged...

After an SSN ( stop safely now ) on the beginnig of september , the dealer get an error code from the battery and the wiring . After sending the battery in Michigan for inspection and repair , i get it last friday . The dealer reinstall , check error message , and call me after 1 month and a...

It is my turn , SSN appeared on the screen with 3 people inboard and a loaded car back from 3 days off. WOW a 63 pages on SSN problem!!!!! Never have a problem with the car , but crossing my finger that event never come on the car ; i read a lot on this .30 sec after SSN flash in the dash i...

I try now several public charger and all of them was charging perfectly. Since the car have been parked in the garage to problem with the eaton charging station desapear and everything worked perfectly now. incident closed".............. :D