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I had my Silver EV for 1 month bypassed the Geek Squad and told dealer to give me name of the electric guy directly, he came down and gave a very good estimate. Still using 110v charger, working quite well, mainly I am charging at night, meets my needs. You may want to try for a month to see if...

Ford dealer says neither 2012 or 2013 has the feature where navigation displays charge status or butterflies, yet it's still on their website as of today.

I have 2012 Ev and have the same exact hood issue. I just got mine. I need to see some 2013 and see if its the hood issue only w 2012.