Recent content by phoenix26984

I'm in Canada... My FFE 2012 is at the dealer for 16B02... It took 5 weeks for 15B23 & 15N03... Ford technical hotline was recommending changing the high voltage battery, but it will be sent to be repaired if repairable...

I'm in Canada... My FFE 2012 is at the dealer for 16B02... It took 5 weeks for 15B23 & 15N03... Ford technical hotline was recommending changing the high voltage battery, but it will be sent to be repaired if repairable...

Hello everyone, I am finally getting my car back today. They have successfully reprogrammed the keys of my car. It took almost 2 weeks to the Ford Canada engineer team to come up with a valid solution. I have to say that the formal notice I sent on monday and that they received on tuesday...

I still don't have my car... It has been more than one month...

To me, it was a deliberate refusal. For Ford Canada Executive Liaison, it was a misunderstanding. Imagine, they still have my car at the dealer... After making the recalls, the keys are not being recognized anymore. My dealer is waiting since last friday on the Ford Canada engineering department.

Ford has finally accepted the claim.

Going to talk to a Ford Canada Executive Liaison tomorrow.

2012 89383 kms (I'm in Canada) = 55540 miles I towed my car to the dealer on monday.

Actually Ford says the parts are not under warranty.

My FFE is at the dealer for 15B23 and 15N03. The dealer says they need to change parts CN5Z14A318D (wiring assembly) and CN5Z15K607A. Price of parts: 2600$ Under warranty: NO Anybody have heard of those parts? Thanks