Final update - I'm getting the FFE back this week, after 4 months at the Ford dealer service center. They are putting in a remanufactured battery, fully covered by warranty, which they said is about $24,000 for parts and labor. I regret not being more on top of things and asking if I could have...
I'm looking at a similar situation. Mine's been in the dealer service bay for 2+ months, and they are laying off a lot of their staff. The update I got this week was that Ford is also cutting back their technical staff. So not only is the dealer understaffed and slower, the engineers at Ford are...
An update - after pressuring the service representative at the Ford dealer for a timeline, he said 3 more weeks. So it sounds like my care will be on part with the 2-3 months that most everyone else is experiencing.
On the plus side, if they do put in a new battery, I hear that Carvana will...
Hi everyone - thanks for all the great info and help on this forum! I have a 2013 FFE that recently started having the wrench light turn on. I took it to a dealer to do all the warranty repairs and to figure out what was causing the service light. The've now had the vehicle going on 2 months...