Recent content by Ken_mc3

Some people have the right to be upset with Ford. However, name calling about other posters is not appropriate. There are people who believe in a particular brand, no matter what. As a 40+ years member of the motorcycle community, I can introduce you to people who ride only one brand. Wear...

Yes the dealer lied! There is a dc to dc converter to charge the 12 volt battery. Mine was replaced, along with everything else needed to make the car move Anyone interested in a class action lawsuit?

So, I am driving a Ford plug in hybrid. It has almost as many miles on it as the FFE did when it stopped working. I plan to write Ford again. I had sent one letter to the BBB address listed in the warranty guide and it was returned as undeliverable. I will try this address again, return receipt...

Well scoops, if you had looked at my old posts you would have a different tone to yours. I bought my Focus BEV on 8/7/2013. It went in twice for recalls after a week. On 10/4/2013 it did a SSN when I tried to leave work. It was taken to the nearest dealer and spent the next 10 weeks having the...

Yeah, just like mine sat in the shop for 10 weeks while they replaced almost everything. I traded it and lost $10,000. Ford still refuses to cooperate with me! The lack of customer service is terrible. Ford doesn't care about the problems with the BEV, they are selling the plug in hybrids. Look...

Let's see... It spent 10 weeks in the shop. The high voltage cables were replaced, along with the motor, transmission, batteries, charge port and cable. An engineer looked at it twice. Does that sound like a lemon to you?

OK, I had a FFE and it was a lemon. I liked driving it, but, always had range concerns, and did not like the small feel of the car. So, I traded it in on a C - Max Energi. I am quite happy with it. I run in the EV only mode most of the time. I use the ICE only mode in the morning to run the heat...

Use the touch screen in the car to set your go times. That worked for me on my FFE and in my C - Max Energi. I don't even try to use the Web based connection. After 10 weeks in the shop, I finally got the FFE returned to me. I immediately drove it back to the dealer I bought it from and traded...

I hope all had a good Thanksgiving Day. Mine was pretty good, except my car is still not working. The dealer called Wednesday late afternoon to let me know that the latest attempt was a failure. They have replaced almost everything related to making it work. THEY want Ford to take it! I called...

It is more than a software issue. Otherwise why would they be replacing items such as high voltage cables? Dc to Dc converters? "Modules " what ever they mean with that term! If it was strictly software my car would have been fixed weeks ago. I was told by the dealer service manager that various...

I have contacted Ford about a buy back or exchange. I was told that I "did not qualify " for a buy back. I am greatly concerned about the condition of the car. So far they have replaced the dc to dc converter, high voltage cables, some " modules ", and updated the software twice. The dealer said...

Today marks 7 weeks ago that my SSN message popped up and the car was towed to the dealer. It is still there! Ford says they are going to fix it. I think it may be unfixable. They are waiting on parts for the transmission repair currently. How about the rest of you who have been in for repair...

Silly thing is still not working! Next up is a transmission replacement. Good Lord, what next if this doesn't work? I sent an email to Ford tonight requesting a buy back or exchange.

Mine is still at the dealer. New dc to dc converter, cables, programing. Now "modules" of some kind are on order. Not happy!

So, my FFE has had the dc to dc converter replaced, the high voltage cables, and latest software update. Now they are ordering some " modules " to see if that will fix it. Oh yeah, they are trying to get a person from Detroit to come look at it! I am really thinking about telling Ford to take...