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Re: AT&T sunset and MyFordMobile app

Posted: Tue Jun 21, 2022 6:43 pm
by jghall00
scottt wrote:
Tue Jun 21, 2022 4:19 am
jghall00 wrote:
Mon Jun 20, 2022 8:46 pm
scottt wrote:
Fri Jun 17, 2022 7:04 am
My FFE is under the knife at the dealer getting this done.

2+ days have gone by without a peep. I told them to take their time....however a little update would be nice. Going to call later today if I haven't heard anything.
Your experience sounds like mine. Days with no update. Hopefully it works when you get the car. I suggest not leaving until you can confirm it's working.
What should I expect to work immediately, vs stuff that will take a day or two to "sync up" ?
When mine "worked," I got remote lock and start immediately. I never got range, charge status, or vehicle location information.

Re: AT&T sunset and MyFordMobile app

Posted: Wed Jun 22, 2022 1:38 pm
by wind_driven
I'm still waiting for my dealer to even get the 4G modem, it's been an ordeal :?

The dealer says that the 4G modem has been "ordered" but that they are delayed due to "chip issues".....sigh..... I was told repeatedly that Ford will still cover the installation, but that remains to be seen, of course.

I'm kinda used to not having the connectivity now, although I do miss setting the Value Charge times (that went away when we pulled the TCU fuse, "cellphone passport module" fuse") and I miss the remote starting (although can still use the key fob when in range).

I wonder, are there others like me, still waiting for the modem? I went with this dealer mainly because they said they had done a modem swap back in the spring, on a C-Max, I believe.

Re: AT&T sunset and MyFordMobile app

Posted: Wed Jun 22, 2022 4:34 pm
by KP19
wind_driven wrote: I'm kinda used to not having the connectivity now, although I do miss setting the Value Charge times (that went away when we pulled the TCU fuse, "cellphone passport module" fuse") and I miss the remote starting (although can still use the key fob when in range).
I miss all of the customizable notification settings that MFM had. Fordpass has 1 settable notification that I know of, and it doesn't even function for us yet.

Re: AT&T sunset and MyFordMobile app

Posted: Thu Jun 30, 2022 4:26 am
by scottt
Got it back (dealer messed up some trim pieces installing it). I can remote start the car, location works, etc.

I cannot get my value charge to work. I charge between 1 and 5am. I set it up on the screen in the car (as I've always done) and it looks like the car just keeps on charging regardless of what time I plug it in

I set up a value charge profile in the app. We'll see if that works.

The car screen says it will only take 52 mins to charge, however my battery is only 25% (or so) full. Sounds like I'm "stuck" as others on this thread have mentioned.

Anyone been able to fix this? Thx