I'm still waiting for my dealer to even get the 4G modem, it's been an ordeal
The dealer says that the 4G modem has been "ordered" but that they are delayed due to "chip issues".....sigh..... I was told repeatedly that Ford will still cover the installation, but that remains to be seen, of course.
I'm kinda used to not having the connectivity now, although I do miss setting the Value Charge times (that went away when we pulled the TCU fuse, "cellphone passport module" fuse") and I miss the remote starting (although can still use the key fob when in range).
I wonder, are there others like me, still waiting for the modem? I went with this dealer mainly because they said they had done a modem swap back in the spring, on a C-Max, I believe.