Wed May 13, 2020 3:31 pm
Final update - I'm getting the FFE back this week, after 4 months at the Ford dealer service center. They are putting in a remanufactured battery, fully covered by warranty, which they said is about $24,000 for parts and labor. I regret not being more on top of things and asking if I could have paid the difference to get a new battery. I'm not sure they would have allowed it anyways.
Good luck to everyone with battery issues! It's a test of patience, and now that the early models of FFEs are hitting the 8-year mark, the warranty won't cover the replacements.
Also, Carvana is paying a decent price to buy used FFEs in certain markets, above kelly blue book. I was quoted $6,800 in March (when I had hoped to get the car back) The price has dropped a bit with the conoravirus throwing a lot of uncertainty into the used car markets - it was $5,700 last week. But it's still a better deal than other trade-in offers.