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PostPosted: Wed Aug 08, 2018 11:00 pm 
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Joined: Mon May 12, 2014 5:06 pm
Posts: 92
Location: San Jose, CA
Hey Gang,

My 2014 FFE has been relatively trouble free, but now it won't take a charge. I've tried both the factory Level 1 charger and a Level 2 charger with the same result. Car is set to "charge now", after the usual relay clicking and hearing some fluids move around, the entire charge ring flashes on and off. Turning the car on and looking at the charging page it just says "Fault".

I've checked the fuses under the hood. Is there any sort of simple "reset" procedure that might clear the fault? I'm going to take it in, but there is only 25% on the battery and I'd like to at least get some more charge into it so I don't have to have it towed.

Thanks,
Mark


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PostPosted: Thu Aug 09, 2018 2:49 am 
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Joined: Tue Feb 12, 2013 4:36 am
Posts: 2308
Location: Southeastern MI
Can you pull codes? Do you have an OBDII interface & Forscan? That will likely tell you what is going on.

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2016 Magnetic C-Max Energi
2014 Sunset Escape
2014 Thor Axis (V-10)
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PostPosted: Thu Aug 09, 2018 7:16 am 
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Joined: Tue Aug 16, 2011 11:40 am
Posts: 890
Location: Toledo, Ohio
Unhooking the 12V battery will reset the computer but you need a tool connected to the ODBII port to clear any codes. If you are lucky your battery has failed and you will get a free upgrade to the 33.5 kWh battery. If not and it is your charge port you may be in for a big repair bill. Not sure about the port itself but I was told that the LED ring which I believe is a part of the charge port is not covered by the EV component warranty... Good luck and let us know what they find out.

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2014 Blue Candy FFE
http://www.fuelly.com/car/ford/focus/2014/triangles/303811 (since this forum doesn't allow BBcode in sigs)


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PostPosted: Thu Aug 09, 2018 10:52 am 
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Joined: Mon May 12, 2014 5:06 pm
Posts: 92
Location: San Jose, CA
Thanks guys.

I don't have a OBDII scanner, so can't pull any codes. I should probably get one though....

I did try placing the 12V battery on a charger just to make sure a low 12V wasn't causing a fault, but no dice.

Drove the car to the dealership this morning and dropped it off with only a few miles of charge to spare. They said it would take a day or two before their electric car specialist could get to it. So now I wait. Fortunately I have another vehicle to drive.....Keeping my fingers crossed for a free 33.5 kWh battery upgrade!!!

I'll post updates as I hear more.


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PostPosted: Tue Aug 14, 2018 10:47 am 
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Joined: Mon May 12, 2014 5:06 pm
Posts: 92
Location: San Jose, CA
Well, I got a call from Ford this morning. They say the SOBDM module had failed, covered under warranty. He also mentioned some other module that failed, but I couldn't quite make out what it was. And then he told me to be compatible they also had to replace the battery. I thought I had won the lottery for a minute, until he told me it wasn't covered under warranty and would be $169, at which point I realized it was the 12V battery. Oh well. Car is 4.5 years old, not gonna complain too much about updating the silly lead acid battery that they shouldn't have used in the first place (was not even sealed, required adding water and you had to unbolt stuff to get to the fill ports.....who thought of this? Why not a small LiPo? Heck something from a computer laptop would have worked better and probably been cheaper).

Won't be fixed until Friday as they are waiting on parts....so I'll be driving my truck a bit more.


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PostPosted: Tue Aug 14, 2018 7:42 pm 
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Joined: Sun Aug 12, 2018 9:10 am
Posts: 5
Yeah, the sobdm is basically the charger, so it makes sense that it was causing the no charge issue. Mine was replaced under warranty also. I hope it works out well.


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PostPosted: Wed Aug 15, 2018 7:32 pm 
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Joined: Tue Aug 16, 2011 11:40 am
Posts: 890
Location: Toledo, Ohio
Lithium is a poor choice for a starter battery if you live where it gets below freezing. A sub freezing lithium battery puts out next to nothing and is damaged if charged (ie car is turned on) while the battery is cold soaked at sub freezing temps. So until they change the design so that a 12V system is not required or design the car such that the traction battery won't be drained just sitting doing nothing. We are stuck with the necessity of a 12V lead acid battery.

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2014 Blue Candy FFE
http://www.fuelly.com/car/ford/focus/2014/triangles/303811 (since this forum doesn't allow BBcode in sigs)


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