So my daugther tells me that the touchscreen quit working in her 2013 FFE. When I finally get in the car, the touchscreen is fine, but the radio will not play. The phone connects in bluetooth, but no sound. Then, I realize that the entire radio is dead. Touchscreen is fine, but the power, volume, source, etc... is dead. I thought.... good, much better than the touchscreen going bad. I pop the hood, and figure I will start with the fuse. There are numbered fuses and relays in the box under the hood, but no labels. There is also some smoky dust under the cover of the fusebox, so that's not good, but it is a clue. I did some googling looking for the radio fuse, and have been unsuccessful in finding which one it is. What is the ford parlance for the head unit ? "RADIO" or "ENTERTAINMENT UNIT" ??
Anyone been there/done that ?
I am hoping that someone in the car was playing it too loud and popped a fuse, but that seems real unrealistic. No other electric features are inoperable, as far as I can tell, like the door locks work, etc... I am expecting that there is a second fuse box somewhere, but the one under the hood has evidence of a burned fuse or relay. I didn't want to have to begin by pulling all of them, one at a time.