An online Ford Focus Electric Forum discussion group

It is currently Thu Oct 19, 2017 3:40 pm

All times are UTC - 8 hours




Post new topic Reply to topic  [ 32 posts ]  Go to page 1, 2, 3, 4  Next
Author Message
PostPosted: Tue May 16, 2017 5:45 pm 
Offline

Joined: Tue May 16, 2017 5:30 pm
Posts: 5
Hi all. My first post here and I'm afraid it's not a good one. I've had my '17 Cobalt Blue for < 3 weeks and put on 550 km's (yes I'm in Canada). All had been going quite well until I went to start the car today. All I could hear was a constant ticking sound and nothing would light up on the cluster or entertainment centre. I checked the my ford mobile application and was prompted with an error saying the 12Volt battery was low. I also noted I could no longer lock or unlock the doors or even open the trunk.
Long story short, I needed a tow to come boost me. I drove it about 3 miles to the dealer and was underwhelmed with their response. They had a quick look at it and tried to get me to just keep trying it as is and bring it back if it happens again.
After a short wig out on my part the service rep agreed to try and diagnose the problem.

In case you're wondering, I didn't leave it in drive or keep any accessories turned on.

A short search led me to quite a few threads of this sort of thing happening with older models but I haven't seen any 2017 reports yet. Anyone know if there's a known issue with the 2017 as well?


Top
 Profile  
 
PostPosted: Tue May 16, 2017 10:09 pm 
Offline

Joined: Tue Oct 28, 2014 4:50 pm
Posts: 21
Location: Vancouver BC Canada
This does resurrect some of the earlier issues.
I hope you get it sorted out.
My 2013 still on original battery.
I will start measuring my 2017 battery as its my wife's and if it strands her somewhere she just may refuse to drive it again.

ChrisP
Vancouver, BC


Top
 Profile  
 
PostPosted: Wed May 17, 2017 4:46 am 
Offline

Joined: Tue Aug 16, 2011 11:40 am
Posts: 573
Location: Toledo, Ohio
Was it plugged in to an EVSE?

_________________
2014 Blue Candy FFE
http://www.fuelly.com/car/ford/focus/2014/triangles/303811 (since this forum doesn't allow BBcode in sigs)


Top
 Profile  
 
PostPosted: Wed May 17, 2017 3:44 pm 
Offline

Joined: Tue May 16, 2017 5:30 pm
Posts: 5
No it wasn't plugged in at all. I had 70% left on my main battery so no need. The dealer still has it and will check if there's anything drawing from the battery that shouldn't be. Sucks to have this at less than 3 weeks...
I'll update the findings from the dealer.


Top
 Profile  
 
PostPosted: Thu May 18, 2017 5:57 pm 
Offline

Joined: Tue Aug 16, 2011 11:40 am
Posts: 573
Location: Toledo, Ohio
Must be contagious my car sent me a text this afternoon that the 12V was low. It's annoying that the text is always too late. No lights or anything would come on when the door was opened with a couple minutes of getting the text. The battery measured 7V. I jump started it and went on my way to dinner. As soon as I pulled out of the driveway the traction control would kick in every time I slightly turned the wheel. I headed straight to the dealer on my way I got this error on the dash and the traction control turned itself off.
Imagehost image online
I was happy it turned it's self off because it would pull the steering wheel to one side or the other. Being in traffic I would have been pissed if it caused me to turn into another car. The dealer thinks my battery is dead and they were going to take care of the door latch recall too. I'm just wondering if the abs/traction control module is going bad and that's what killed my 12V battery? My car was charged last Saturday and driven a few mile Sunday and has been sitting unused all week until today. They gave me a free rental and I should find out tomorrow how soon I'm getting the car back.

_________________
2014 Blue Candy FFE
http://www.fuelly.com/car/ford/focus/2014/triangles/303811 (since this forum doesn't allow BBcode in sigs)


Top
 Profile  
 
PostPosted: Fri May 19, 2017 1:07 pm 
Offline

Joined: Fri Sep 26, 2014 10:20 pm
Posts: 513
Location: Southern CA
I recommend using a cheap 12v battery maintainer device as well as keeping a good 12v battery charger in your garage for emergencies.
I have those, plus also a portable 12v battery jumper device (uses a Lithium Ion battery) but haven't needed to use it since the only time I've experienced a few of those unexplained 12v battery discharges have been when the car was sitting in my garage. I do keep a small 12v voltmeter device plugged into the car's 12v accessory port so I can try to see if the voltage has dropped before it gets so low the car won't turn on.

_________________
2014 Ford Focus Electric - Oxford White, Cloth Seats (Lease ended 9/28/2017)


Top
 Profile  
 
PostPosted: Fri May 19, 2017 2:19 pm 
Offline

Joined: Tue Aug 16, 2011 11:40 am
Posts: 573
Location: Toledo, Ohio
NightHawk wrote:
I recommend using a cheap 12v battery maintainer device as well as keeping a good 12v battery charger in your garage for emergencies.
I have those, plus also a portable 12v battery jumper device (uses a Lithium Ion battery) but haven't needed to use it since the only time I've experienced a few of those unexplained 12v battery discharges have been when the car was sitting in my garage. I do keep a small 12v voltmeter device plugged into the car's 12v accessory port so I can try to see if the voltage has dropped before it gets so low the car won't turn on.

I have those and recommend them too. Unfortunately my 12v battery has either been fully charged or flat dead at 6-7 volts, nothing in between. So thevolt meter does little good since it's already apparently dead when you open the door and the lights don't come on. When you get the text that your battery is low it's already dead.

I got an update from the dealer that "a module is drawing down the 12v" They're still doing diagnostics I assume to figure out which module. or maybe why. I'm gonna take a wild guess that its the ABS module going south. I vaguely recall reading someone else having a similar problem but I can't seem to find that thread now. Sorry OP I didn't mean to threadjack here.

_________________
2014 Blue Candy FFE
http://www.fuelly.com/car/ford/focus/2014/triangles/303811 (since this forum doesn't allow BBcode in sigs)


Top
 Profile  
 
PostPosted: Fri May 19, 2017 3:44 pm 
Offline

Joined: Tue May 16, 2017 5:30 pm
Posts: 5
I was actually thinking of keeping a battery booster pack in the car but I'm in a bit of an internal struggle over that. I like to own new things like this new ffe. I like new things because typically they're reliable. I've accepted that I pay more money than a lot of people do who don't mind driving an older vehicle.
All that said, when I buy new things I expect them to work as such. Maybe I'm making too big of a deal over one dead battery but I get the feeling this is going to keep happening.
I got the ffe back from the dealer yesterday. They tried recharging the battery twice. The first time one of the cells had an issue. The second time they tried, it worked. They monitored it for a day and the battery kept it's charge.
The dealer told me if it happens again they'll start replacing things, starting with the battery.


Top
 Profile  
 
PostPosted: Fri May 19, 2017 5:59 pm 
Offline

Joined: Tue Aug 16, 2011 11:40 am
Posts: 573
Location: Toledo, Ohio
chewpick I feel your pain. However the FFE is STILL a first generation product. It's actually more or less a factory conversion to electric of a gas car. Very little technology wise has changed except the battery since the FFE came to market in 2012. Like all new first generation products there will be bugs to work out. If that's not something you can live with then buying the FFE was probably a mistake. The 12V system on the FFE seems to be a weak link. Ford has done some to help the situation. I have to assume there is only so much they can do without major design changes to ensure the reliability of the 12V system. Hopefully Ford's next EV will make the FFE look like an obsolete golf cart. Tesla has said that with the model Y they will eliminate the antiquated 12V battery system. I believe others will follow suit. I'm not sure how that will work as I can't see them having high voltage running to all the cars electrical components. Who knows the next 5-10 years will be interesting as EV technology matures and becomes mainstream.

Oh and if you carry a 12V lithium jump pack like I do. DO NOT keep it in the back or if you do make sure you can access thru the rear seats. You CANNOT open the hatch with a dead battery (another design flaw with the FFE).

Also if your 12V does keep going dead. That does mean something is wrong. Unfortunately whether it's the technicians training or the design of the system it may be difficult to pinpoint the problem and correct the bad part. Keep taking it back until they find the problem. Document everything and if necessary invoke your states lemon laws. I would expect the diagnostic capabilities in EV to improve as the technology matures.

_________________
2014 Blue Candy FFE
http://www.fuelly.com/car/ford/focus/2014/triangles/303811 (since this forum doesn't allow BBcode in sigs)


Top
 Profile  
 
PostPosted: Sat May 20, 2017 3:50 am 
Offline

Joined: Tue Feb 12, 2013 4:36 am
Posts: 2217
Location: Southeastern MI
triangles wrote:
You CANNOT open the hatch with a dead battery (another design flaw with the FFE).

Actually I think that is a design flaw with all of the current Focus line as you can't open any of the hatchbacks with a dead battery--its just more prevalent on the FFE because of the 12V issues it has.

_________________
2016 Magnetic C-Max Energi
2014 Sunset Escape
2014 Thor Axis (V-10)
2013 Focus Electric (lease returned Jan 2016 for the C-Max above)
https://spareelectrons.wordpress.com/


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 32 posts ]  Go to page 1, 2, 3, 4  Next

All times are UTC - 8 hours


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Search for:
© Ford Focus Electric Forum - part of the MyElectricCarForums.com Group