Krisverde
Posts: 22
Joined: Thu Aug 04, 2016 11:08 am
Location: Mesa, AZ

Re: Im adding another 12 volt battery post!

Sun Apr 09, 2017 7:41 pm

triangles wrote:I guess I still don't understand. If you have a powertrain (5year warranty) or EV component (8 year warranty) problem why do they want to charge you a diag fee? Either I'm missing something or that dealer is taking you for a ride...
Yea I started thinking about that this weekend...saying why do I need to pay for diag??? This should be covered under the powertrain. Ill be contacting a different dealership this week for sure.
2013 Focus ST RR

2013 Focus FFE OW

1989 Ford F150

Krisverde
Posts: 22
Joined: Thu Aug 04, 2016 11:08 am
Location: Mesa, AZ

Re: Im adding another 12 volt battery post!

Sun Apr 09, 2017 7:42 pm

Omen87 wrote:
Krisverde wrote:
triangles wrote:WTF is the dealer charging you for a warranty repair?
It wasn't going to cost anything because it was covered under the powertrain warranty. But since the pcm update was already there they didn't want to do anything else without me paying for a diag.
I'd check out another dealer if you can or ask to speak to a different service advisor or the service manager.
Yup I will do just that!
2013 Focus ST RR

2013 Focus FFE OW

1989 Ford F150

Krisverde
Posts: 22
Joined: Thu Aug 04, 2016 11:08 am
Location: Mesa, AZ

Re: Im adding another 12 volt battery post!

Tue Apr 11, 2017 11:47 am

Took to another dealer...they said the codes that they pulled basically points to the lithium-ion batteries taking a dump. Luckily thats all covered under warranty.

They are supposed to clear the codes and get the car to act up again and then go from there. Ive already told them the SSN has popped up about 3 times now...but it is what it is. Sounds like I won't have the car for a while. Ill keep you guys updated.
2013 Focus ST RR

2013 Focus FFE OW

1989 Ford F150

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