Twinstangs
Posts: 42
Joined: Tue Nov 29, 2016 7:02 pm

Re: Ford is recalling 120v chargers

Wed Sep 05, 2018 12:11 pm

Pearl wrote:
Twinstangs wrote:I pity the people who have factory cords for sale on eBay and other places. The value of the old ones should plummet.
Hey there Twinstangs. I hope you're around for one of these events, I'll be at both with your twin!

https://driveelectricweek.org/event.php?eventid=1557

https://driveelectricweek.org/event.php?eventid=1512
Hey!

Strangely enough, I just got a call to sit in on trombone at 2 on Sunday at the Lakewood Library. Been sick all week, may not be going anywhere :-(

Pearl
Posts: 278
Joined: Wed Apr 13, 2016 3:24 am
Location: Northeast Ohio

Re: Ford is recalling 120v chargers

Thu Sep 06, 2018 5:22 pm

Twinstangs wrote:
Pearl wrote:
Twinstangs wrote:I pity the people who have factory cords for sale on eBay and other places. The value of the old ones should plummet.
Hey there Twinstangs. I hope you're around for one of these events, I'll be at both with your twin!

https://driveelectricweek.org/event.php?eventid=1557

https://driveelectricweek.org/event.php?eventid=1512
Hey!

Strangely enough, I just got a call to sit in on trombone at 2 on Sunday at the Lakewood Library. Been sick all week, may not be going anywhere :-(
We added another event in Cleveland Heights,
https://driveelectricweek.org/event.php?eventid=1571

Hope you feel better.
2013 Focus Electric
2013 C-Max Energi
2013 Escape

kinshi
Posts: 11
Joined: Thu May 24, 2018 6:42 pm

Re: Ford is recalling 120v chargers

Fri Oct 26, 2018 9:54 am

Crap I have a 2013...I think this affects me...and I just got the car back after a 9 month warranty service saga...

jmueller065
Posts: 2377
Joined: Tue Feb 12, 2013 4:36 am
Location: Southeastern MI
Contact: Website

Re: Ford is recalling 120v chargers

Fri Oct 26, 2018 10:29 am

kinshi wrote:Crap I have a 2013...I think this affects me...and I just got the car back after a 9 month warranty service saga...
Its just the EVSE cable they don't really need the car.
2018 Cajun Red Chevy Bolt
2016 Magnetic C-Max Energi (lease returned)
2014 Sunset Escape
2014 Thor Axis (V-10)
2013 Focus Electric (lease returned Jan 2016 for the C-Max above)
https://spareelectrons.wordpress.com/

TrojanEV
Posts: 43
Joined: Mon Nov 10, 2014 4:49 pm
Location: Los Angeles, CA

Re: Ford is recalling 120v chargers

Fri Nov 30, 2018 10:39 pm

Has anyone gotten their replacement charger yet? My letter said they would send me another letter when it was available which I haven't received yet. Just checked my charger though and it had some serious heat damage. Rubber has melted a bit on the plug and one of the prongs is blackened. At home I charge exclusively using the 120 volt, since I don't drive my FFE a ton (have a short 5 minute commute to work). I'm now paranoid about charging it overnight and starting a fire in my garage. I'm going to call the dealer tomorrow but wanted to see if anyone on here has had luck getting a new one yet.
2014 Blue Candy FFE

triangles
Posts: 1051
Joined: Tue Aug 16, 2011 11:40 am
Location: Toledo, Ohio

Re: Ford is recalling 120v EVSE

Mon Dec 03, 2018 5:38 am

It's an EVSE, the charger is built into the car. Clean the corrosion off your plug. and the heat will go away. If it doesn't, likely the outlet you are using is in bad shape, replace it!
2014 Blue Candy FFE
http://www.fuelly.com/car/ford/focus/2014/triangles/303811 (since this forum doesn't allow BBcode in sigs)

TrojanEV
Posts: 43
Joined: Mon Nov 10, 2014 4:49 pm
Location: Los Angeles, CA

Re: Ford is recalling 120v chargers

Fri Feb 08, 2019 8:35 am

So my dealer is claiming they have to keep my car for half a day in order to replace the EVSE. They're claiming there's some kind of inspection that has to happen. This is a giant pain in the ass for me since I have to drop off my car, get a ride to work, get a ride back to the dealership later in the day... just to have the charging cable swapped out. Am I right to be annoyed or is there actually some other work that I'm not aware of that has to be done that requires keeping my car for half a day?
2014 Blue Candy FFE

Crash
Posts: 3
Joined: Thu Apr 02, 2015 12:11 pm

Re: Ford is recalling 120v chargers

Fri Feb 08, 2019 10:14 am

The inspection is checking the build date of the EVSE. If it falls within the right dates, they replace it. Most dealerships won't carry the part, and will have to then order it. I got lucky, someone else ordered it, but decided not to bring the car back in (?).

They also claimed I had to drop it off, but I told them I'd take a loaner and all of a sudden they could do it in 20 minutes.

They did offer an oil change, but I turned it down this time. :D
2012 Ford Focus Electric
2013 Toyota Avalon Hybrid XLE Touring
1957 Chevrolet 210

James
Posts: 8
Joined: Mon May 19, 2014 11:25 am

Re: Ford is recalling 120v chargers

Sat Feb 09, 2019 10:07 am

I think you have the right to be annoyed! I'm annoyed too! Why should this require two trips to the dealer? I called Ford to find out what the "inspection" entales and they wouldn't tell me. The agent just kept reading a paragraph from the recall letter over and over again. I told him if they are only replacing cords with visual damage, don't waste my time going to the dealer! The dealer I go to for service is far enough away that it takes a full charge to get there. That means a full day at the dealer - 1/2 day for the appointment and a few hours to charge. In my opinion, the part should be ordered within a phone call and a easy swap when it arrives. Or better yet, mail the cord with a return label to mail the old one back. Come on Ford! You send me a letter telling me the cord can burn my house down, make me wait months for parts, then make it as difficult as possible to get the new charger!?

carbuff
Posts: 54
Joined: Mon Aug 20, 2018 7:59 am

Re: Ford is recalling 120v chargers

Sun Feb 10, 2019 8:40 am

James wrote:I think you have the right to be annoyed! I'm annoyed too! Why should this require two trips to the dealer? I called Ford to find out what the "inspection" entales and they wouldn't tell me. The agent just kept reading a paragraph from the recall letter over and over again. I told him if they are only replacing cords with visual damage, don't waste my time going to the dealer! The dealer I go to for service is far enough away that it takes a full charge to get there. That means a full day at the dealer - 1/2 day for the appointment and a few hours to charge. In my opinion, the part should be ordered within a phone call and a easy swap when it arrives. Or better yet, mail the cord with a return label to mail the old one back. Come on Ford! You send me a letter telling me the cord can burn my house down, make me wait months for parts, then make it as difficult as possible to get the new charger!?
Sounds like ford to me.

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