great topic. Hopefully Ford will read this.
The steering wheel needs a SIMPLE, one button setting to toggle between maps (navigation), phone, climate and entertainment screens. Toyota does a great job with this in the prius. I find the Ford buttons far too complicated and the screens are just too much when you're driving. It's distracting and frankly a little dangerous. Imagine the dumbest person in the world operating it and then design up from there. Think one button access and not 4 level deep menus. This needs someone from Apple to design this not Microsoft (sorry Sync)
Regarding Sync, I found that saying 'shut up' stops her from listening, but I'm sure there's a more refined approach.
I was partially sold on the car because the dealer mentioned the charger incentives from my local electric company Los Angeles Department of Water and Power. Make no mistake, installing a home charger is a complicated bureaucratic permit process. If Ford would help simplify this process, they would stand to gain a lot more customers.
More range would be nice, but then again, that's more batteries to dispose of later on. I'm mixed on this option until someone figures out how to properly recycle batteries.
The driveability of this car is amazing. It's so powerful and responsive. Overall, I love it.