Sorry you are having problems. The Focus is of course based on the global Focus ICE platform and built on the same line. The point of that being there's power in numbers where manufacturing is concerned...or should be. If you have a couple or three cosmetic issues, I would say that it is unfortunate, but not outside the realm of working with the dealer and having it properly repaired. With ALL makes of cars, the stuff that takes place pre-delivery from the time a car reaches the port (or railyard) and your taking delivery, may surprise you...bumpers scraped coming off transport, dents/dings, other flaws. It's a complex supply chain/manufacturing/logistics challenge. I would ask them to kindly work with you on the inconvenience aspect given that these were items that should've been caught in the QC process along the way. There are lemon laws that apply to a certain number of defects within a certain timeframe, but I don't think they apply to cosmetic issues. How is that these items missed your own delivery inspection? They can't be that overt? Good luck finding resolution and satisfaction. How is the car treating you otherwise?
