triangles
Posts: 1056
Joined: Tue Aug 16, 2011 11:40 am
Location: Toledo, Ohio

How long did your factory ordered FFE take to arrive?

Fri Oct 10, 2014 8:06 am

As the subject says, If you ordered your FFE from the factory, How long did it take to arrive? I'm currently on about week 12 of what was supposed to be a 6 week wait with no word as to when it might arrive.
2014 Blue Candy FFE
http://www.fuelly.com/car/ford/focus/2014/triangles/303811 (since this forum doesn't allow BBcode in sigs)

jmueller065
Posts: 2386
Joined: Tue Feb 12, 2013 4:36 am
Location: Southeastern MI
Contact: Website

Re: How long did your factory ordered FFE take to arrive?

Fri Oct 10, 2014 9:10 am

14 Weeks: Mid February to late May (2013). Note: My dealer is right across the street from the plant (literally about 100 yards from the plant). My dealer also quoted me 12-16 weeks.

Do you have a VIN assigned? If you have a VIN you should be able to track it. You can hit up @FordService on twitter to get information on its progress.
2018 Cajun Red Chevy Bolt
2016 Magnetic C-Max Energi (lease returned)
2014 Sunset Escape
2014 Thor Axis (V-10)
2013 Focus Electric (lease returned Jan 2016 for the C-Max above)
https://spareelectrons.wordpress.com/

triangles
Posts: 1056
Joined: Tue Aug 16, 2011 11:40 am
Location: Toledo, Ohio

Re: How long did your factory ordered FFE take to arrive?

Sat Oct 11, 2014 5:48 am

I ordered back in July. The dealer was able to get one that was already scheduled for production changed to be my preferred color. About 2-3 weeks later I got the VIN which I then used with fords website to generate the window sticker which indicated it was made 08/12/14. It should have arrived at the dealer back at the beginning of September. It's been MIA since then. I could understand a delay if the car hadn't been built 2 months ago.
2014 Blue Candy FFE
http://www.fuelly.com/car/ford/focus/2014/triangles/303811 (since this forum doesn't allow BBcode in sigs)

jmueller065
Posts: 2386
Joined: Tue Feb 12, 2013 4:36 am
Location: Southeastern MI
Contact: Website

Re: How long did your factory ordered FFE take to arrive?

Sat Oct 11, 2014 2:55 pm

You aren't going to like this story then:
My coworker ordered his FFE a week after mine and it was built about 3 weeks before mine but he didn't pick it up until a month later, here is why:
http://jamiegeek.myevblog.com/2013/08/2 ... boat-from/
2018 Cajun Red Chevy Bolt
2016 Magnetic C-Max Energi (lease returned)
2014 Sunset Escape
2014 Thor Axis (V-10)
2013 Focus Electric (lease returned Jan 2016 for the C-Max above)
https://spareelectrons.wordpress.com/

hybridbear
Posts: 1425
Joined: Mon Apr 07, 2014 12:46 pm
Location: Minneapolis

Re: How long did your factory ordered FFE take to arrive?

Sun Oct 12, 2014 4:14 am

triangles wrote:I ordered back in July. The dealer was able to get one that was already scheduled for production changed to be my preferred color. About 2-3 weeks later I got the VIN which I then used with fords website to generate the window sticker which indicated it was made 08/12/14. It should have arrived at the dealer back at the beginning of September. It's been MIA since then. I could understand a delay if the car hadn't been built 2 months ago.
The dealer can run a report to tell you where the car is. Have they not done this? You can also track the car on Blue Oval Forums.
2013 Ford Focus Electric - Ice Storm - leased through 8/15/16
Replaced by a 2016 Tesla Model S 60D

triangles
Posts: 1056
Joined: Tue Aug 16, 2011 11:40 am
Location: Toledo, Ohio

Re: How long did your factory ordered FFE take to arrive?

Mon Oct 13, 2014 5:55 am

hybridbear wrote:The dealer can run a report to tell you where the car is. Have they not done this? You can also track the car on Blue Oval Forums.
The dealer said Ford's tracking for this car has been "closed." The original dealer ETA was first week Sept. They suppose the transit company has it somewhere since before the tracking was closed the status was "in transit". Supposedly they are trying to contact Ford to find out where it is. I find it hard to believe that no one knows where it is or can find an answer.

Edit/Update:
Right after posting this I got a message from Ford customer service saying the car was still in production with no ETA available? I thought the date code on the window sticker 120140812 meant it was built 8/12/14. Either I am wrong or someone screwed up somewhere. Maybe that date code means when the vehicle was scheduled for production.

When I put my VIN into http://www.etis.ford.com/ It lists a build date of 8/13/14? If guess if it's still in production, the "build date" doesn't mean what I think it means.....

jmueller065
If you would be so kind would you put your VIN in the above site and see what it says was your car's build date? TIA. Oh wait! I missed your post above. I'm guessing I may be in a similar "Slow Boat" scenario as your coworker. I guess I'd rather they find the problem at the factory than after I take delivery!!!

Update 2:
According to Ford Service on twitter, my car (for reasons unknown) has not been released from the factory yet. I fear jmueller065 is correct about what is happening with my car. Hopefully my dealer will hear back from Ford soon with what the delay is.
Last edited by triangles on Mon Oct 13, 2014 12:25 pm, edited 1 time in total.
2014 Blue Candy FFE
http://www.fuelly.com/car/ford/focus/2014/triangles/303811 (since this forum doesn't allow BBcode in sigs)

jachady
Posts: 127
Joined: Fri Nov 15, 2013 2:00 pm
Location: Southern Wisconsin
Contact: Website

Re: How long did your factory ordered FFE take to arrive?

Mon Oct 13, 2014 12:12 pm

Hey guys,

I am the dealer that triangles has his Focus ordered through. We have been in contact with Ford through multiple channels to find the reason for delay. Unfortunately, sometimes they are not real willing to share the exact reason for the delay. It is something I don't understand as once the delay has gotten so long I think the customer would prefer to know what was wrong and then fixed, like in jmueller065's buddys case. Things happen all the time, and although our technicians are probably the most versed in these cars, I'd much rather it was fixed at the factory (if that was the issue). I am working diligently to find the issue or status so we can keep another happy FFE owner in the community and I appreciate triangles patience through this. I also appreciate the advice given by others with the links and the direction to find information in a different avenue. I have emailed screenshots of this forum to my Ford Rep's to help prod the process along.

I will keep triangles abreast of the info I find and allow him to share it, if he desires.

Thanks again for all the help and business

John Chady
Havill Spoerl Ford Lincoln

triangles
Posts: 1056
Joined: Tue Aug 16, 2011 11:40 am
Location: Toledo, Ohio

Re: How long did your factory ordered FFE take to arrive?

Mon Oct 13, 2014 12:25 pm

Thanks John.
2014 Blue Candy FFE
http://www.fuelly.com/car/ford/focus/2014/triangles/303811 (since this forum doesn't allow BBcode in sigs)

jmueller065
Posts: 2386
Joined: Tue Feb 12, 2013 4:36 am
Location: Southeastern MI
Contact: Website

Re: How long did your factory ordered FFE take to arrive?

Mon Oct 13, 2014 3:02 pm

Now that begs the question: Triangles are you going to drive the FFE from Wisconsin to Toledo once you get it? and if you do please post a trip log/blog/story/etc.
2018 Cajun Red Chevy Bolt
2016 Magnetic C-Max Energi (lease returned)
2014 Sunset Escape
2014 Thor Axis (V-10)
2013 Focus Electric (lease returned Jan 2016 for the C-Max above)
https://spareelectrons.wordpress.com/

triangles
Posts: 1056
Joined: Tue Aug 16, 2011 11:40 am
Location: Toledo, Ohio

Re: How long did your factory ordered FFE take to arrive?

Mon Oct 13, 2014 4:31 pm

jmueller065 wrote:Now that begs the question: Triangles are you going to drive the FFE from Wisconsin to Toledo once you get it? and if you do please post a trip log/blog/story/etc.
I pondered doing that for about 0.25 seconds :lol: I suppose it would be possible but I don't have that much time I can take off work. Sorry to disappoint, but it's coming by truck to Toledo. The farthest journey with the FFE I'd take would probably be Columbus, OH. There is a campground about 1/2 way with 50A hookups I could use for a quick charge. I might also consider a trip to Cleveland.
2014 Blue Candy FFE
http://www.fuelly.com/car/ford/focus/2014/triangles/303811 (since this forum doesn't allow BBcode in sigs)

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