Rwbill
Posts: 87
Joined: Fri May 25, 2012 9:24 am
Location: Richmond, Virginia

Re: Order 2012 Focus online?

Fri Jun 01, 2012 4:38 pm

Thanks for the info Hassett Ford. I should stick with my dealer here in Richmond and gave them a deposit as they customed my order.

Dave_M
Posts: 9
Joined: Mon Feb 13, 2012 10:27 am

Re: Order 2012 Focus online?

Sat Jun 23, 2012 9:27 am

You guys ready for this one....

I was informed by George Rice at Galpin Ford in North Hills California (Los Angeles Area) that they sold my Electric Focus to someone else even though I had a deposit on it.

They said that there was a mistake with the paperwork but I don't buy it

The General Manager said that he ordered me another one for me but that I would have to wait for it.

Anybody know what recourse I have?

Rwbill
Posts: 87
Joined: Fri May 25, 2012 9:24 am
Location: Richmond, Virginia

Re: Order 2012 Focus online?

Sun Jun 24, 2012 10:04 am

well I don't know. If you paid a deposit that pretty much completes the requirements for a contract - offer, acceptance, exchange of value.

Don't know if you could show any damages in a civil suit, which is about the only thing that would make them go out of their way to fulfill their obligation in a hurry.

jeff_h
Posts: 9
Joined: Fri May 06, 2011 2:08 pm

Re: Order 2012 Focus online?

Mon Jun 25, 2012 3:29 am

Dave_M wrote:They said that there was a mistake with the paperwork but I don't buy it
My guess is someone showed up that wanted one sooner and was willing to pay and extra $1,000 or whatever, so your order got hijacked. I can't believe the dealer admitted that they are selling the car to someone else, I bet this happens more than we know and the dealer just keeps mum and the guy who has to wait longer is none the wiser.

I don't know what recourse you have, but I would surely find another dealer.

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