I called Ford last week and after giving her my order number I asked her directly if the Electric Focus was in production and she told me "YES" and then when I asked why I have not received a VIN yet she said that she did not know and that she would open a ticket and have a specialist get back with me within 48 hours.
Today I received a call from the Ford specialist working on ticket #0445420342 and was told that he called a Subject Mater Expert that talks to Dearborn daily and that the Electric Focus is not even in production yet.
When I questioned why are they letting dealers take standard orders with customers expecting 6 to 8 week deliveries if they are not even in production and his comment was that a dealer can order anything.
What bothers me is that on Fords own website http://www.ford.com/electric/focuselectric/2012/buzz/
the first article is CNETS "Ford Focus Electric to hit over 100 MPG equivalent" dated December 14th 2011, In that article it is stated “Ford today said it has started production of the 2012 Focus Electric at its Michigan Assembly Plant
, a sedan the company expects to be rated at more than 100 miles per gallon equivalent.”
The question I have is why are they misleading customers? Are they just trying to make them think that it will only be a few more days to try and stop as many as possible of them from going down and ordering a Leaf instead?
I have been a Ford customer for many years and definitely prefer to buy American but Ford is pushing me away. Why can’t they just tell the public the truth?