Totally up to your dealer. Since the dealer is an independent company, I don't think Ford can tell them what to do. Ford might cover the cost of a loaner if a warranty repair goes for a very long time (like the battery issue some people have had).edriver wrote:Is Ford supposed to give you a loaner while your car is in for warranty repair?
It seems to be the whole capacity...not programmed down. After the battery was installed, a technician from Ford had to come in and reprogram the car for it. That took another week.edriver wrote: So 2017 battery, good for you! Did they give you the full 33 kWh capacity or software locked to 23 kWh?
Its been a while since the last time i provided an update but I am happy to say that i no longer have thr 2017 FFE.JELI wrote:Got the car back last Wednesday. Problem solved (at least for now).
Ford said that there was a loose wire in the main harness that was chafing against another wire that caused the intermittent power.
Hopefully that's the only problem related to power loss that I have to deal with. Wife is losing confidence in the car after this experience.
Sorry, no comment here on you error; however, note that any failure of any kind will result in an SSN. Before I had the SSN that got my battery replaced, I had an SSN that pointed to a bad relay. Not 100% convinced that the issues were unrelated; however, at least the dealer had a story that seemed to make sense...I'd hate it if they had no clue. And to that end, I decided to try and get a clue by acquiring the Forscan software and a Bluetooth to OBD2 dongle. Not if I have something pop up, at least I get some visibility...which paid off just a week after getting my HV battery replaced.James wrote:...
Just wondering if anyone has had a similar problem? Here are the technicians notes on the repair order.
"Story: 53941 recall 15N03. Print off and go over recall. Scan system, came up with wrong code for recall, continue with normal diagnostic and repair procedures. Has 2 codes for TCM P1A0A:01-48 P1A0A:29-48. Run pinpoint test A1 through A5. Passed. Clean connectors at TCM and PCM. Reassemble and retest. Remove left inner fender for access to PCM. Bolt seized in PCM box, cut box cover off to gain access to PCM. Clear Codes, and road test, recheck system, passed"
Cut box cover off to gain access to PCM. Yikes. :o From what I can gather, they did a lot of poking around but did not find the cause. Which is worrisome. Very. Any technicians out there who can translate the error codes and work order? Any similar experiences?
The status == -4, -5 et al isn't anything to be concerned with IIRC, it just means you're using a little more power that trip than last one. If your last trip was a +12, +13 it means you're using a lot less power than the previous trip... whereas a -4, -5 might mean you're using a little bit more. I often see a swing of anything from -8 to +8 on my trips and sometimes more depending on elevation changes/speed/etc.signal twenty wrote:Well, I picked my car up from the dealership this morning. Service guy says they could not duplicate the SSN, but that they disconnected, lubricated and reconnected the wiring to the Amin battery. (Ok...)
At first, I noticed that the TPMS warning light was gone. As I was driving, the status was showing +12 and +13 on a four mile drive. I realized that I left my coffee cup on the service guys desk, so I went back to get it. Stopped in and grabbed it, and told the guy that it seemed to be running well.
After I left the dealership again, I stopped at a nearby chargepoint to plug in. The blue ring around the port is not lighting up, and I asked them to fix it. I’m just glad that it’s showing such a high positive number instead of the -4s.
Problem is, I shut it off to plug in. So, i plug in and notice that the blue ring is still not lighting up. Really not a big deal compared to the SSN issue, but still a PITA.
So, now I unplug, restart it and continue home. Immediately, I notice I am back to the -4/-5s that I had before. No more +12/+13s like before.
So has anyone had this or similar issue? Now I’m probably going to develop a complex thinking that the car doesn’t like me and wants to go back to the dealership.