FFE won’t update ownership in MyFord mobile

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DrIndianaPWNS

New member
Joined
Nov 7, 2019
Messages
2
Hey guys hoping someone here can help me my wife and I just bought a 2014 FFE And when I try to take ownership of the vehicle in the MyFord Mobile app and follow the reset it still gives the same error message. When I called Ford they said it needed a firmware update and to take it to a dealership wouldn’t give me a price so I was hoping this is something I can fix myself. Any advice?
 
I think that I had to do it on my computer at myfordmobile.com first when I bought my used FFE. It took several tries.

And then the app will be a disappointment.
 
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