Wrong APIM?

Greetings,

I have a 2016 FFE that had the GPS acting up (more details at http://www.myfocuselectric.com/forum/viewtopic.php?f=15&t=4219).

I reset the fuse, and the dealer reset the APIM and GPS. Both steps did not fix it. Dealer had Ford on the line, and after some diagnosis, approved a new APIM. Got the car last evening, and noticed some differences that I have not seen before. I am attaching some screen shots. The first thing I noticed is that a Climate Button showed up. But, inside the Climate area, none of the options are available to change. The display screen was set to Auto, but does not dim in the night. I also got a "911 Assist is not operational, please contact dealer" audio message".

Was this for a different model? Thoughts?

Thanks,

GHTech

https://www.dropbox.com/s/t2irqm1fkye94oz/2018-02-07 17.26.27.jpg?dl=0
https://www.dropbox.com/s/roq71a34kuxjuft/2018-02-07 17.26.32.jpg?dl=0
https://www.dropbox.com/s/aytsaa73ugo4y39/Version.jpg?dl=0

sounds like somebody botched the software install either that or possibly forgot to reconnect something when putting the dash back together. I'd take it back and have them reload the latest software to the apim. Probably best to try a hard reset first. Pull the fuse or just unhook the 12V battery for a few min.

Quick update:

They replaced the APIM again, and this one seems correct. The dealer gave a loaner for the first replacement that took 7 days, and another loaner for the second replacement for 10 days. The strangest thing is the both loaners were brand new cars (29 miles and 12 miles) on it. I was told that they wanted to put 2,000 miles on it, and move it to the Used Car lot. I assume that they make more money there, than in the New Car lot. They are the largest Ford dealer in the world for the last 25 years.

Regards,

GHTech

Glad to hear you got it resolved!