Texas FFE
Posts: 117
Joined: Wed Aug 03, 2016 6:26 am

Problems with backup camera

Sun Dec 24, 2017 7:11 pm

This morning, when I drove my 2017 FFE, the backup camera picture was all jumble up. I had the car on the charger all night long and it was just about freezing temperatures when I got in the car. After I turned the car off and back on the picture came back but when I drove the again I had the same jumbled up picture problem.

If this continues I’m going to have to take the car to the dealer to get the backup camera sorted out. Anyone ever see a problem with the backup camera like this?
2017 Blue Candy FFE
2015 Teutonic Silver Fusion Energi Titanium w/Adaptive Cruise Control
2004 White GMC Envoy XL SLT 4WD

spirilis
Posts: 154
Joined: Fri Jul 14, 2017 4:53 am
Location: Maryland

Re: Problems with backup camera

Mon Dec 25, 2017 4:00 pm

Not on an FFE, but my '16 Mazda3 started doing that at some point. After a couple firmware updates they ended up replacing the camera and it worked ever after (then I traded it up for a C-Max, but that's unrelated).
2017 Ford Focus Electric (Magnetic)
2017 Ford C-Max Energi SE (Kona Blue)

EVA
Posts: 874
Joined: Tue Aug 06, 2013 9:10 pm
Location: Chicago Area

Re: Problems with backup camera

Tue Dec 26, 2017 11:43 am

Think I saw upside down once.

Yours might be a loose connection? That it happened several times, probably more than just a goofy software stuff just happens problem.
2014 Platinum White FFE (Turning in mid Dec. 2016 25,000 miles)
2013 Ingot Silver FFE
2012 Titanium ICE Focus
2014 Tesla Model S 85

Texas FFE
Posts: 117
Joined: Wed Aug 03, 2016 6:26 am

Re: Problems with backup camera

Sat Jan 13, 2018 5:10 am

The problem is gone for now. We had a lot of rain that week. Maybe some water got into the camera or one of the connectors. No sense in taking the car in, they can’t fix something that’s not broke.
2017 Blue Candy FFE
2015 Teutonic Silver Fusion Energi Titanium w/Adaptive Cruise Control
2004 White GMC Envoy XL SLT 4WD

davideos
Posts: 406
Joined: Mon Jan 21, 2013 8:58 pm
Location: So Cal

Re: Problems with backup camera

Tue Jan 16, 2018 2:20 pm

I had an issue once, but it was after I put the car in a diagnostic mode via the buttons on the steering wheel. I forget exactly what it was or how I got into it, but it was a test mode for checking switches and the LCD screen. Anyway, I figured I didn't exit properly which messed it up, so I went back into the mode, exited, and everything went back to normal.

Not sure the diagnostic mode would help with the problem if the only issue is with the backup camera. However, it seems to me it might be a connection issue as was mentioned...loose connection or water penetration.

I have had some odd issues that seem to be fixed with a power cycle...i.e. pull the fuse or the 12V battery. My car's cruise control has gotten into a weird state on 2 occasions. The controls didn't quite work as expected and I would eventually get a yellow wrench on the display. The first time it went away on its own but came back a few months later. I decided to disconnect the 12V battery momentarily and that solved the problem a year or 2 ago and I haven't seen it since. I've had the radio stay on after turning off the car on 2 occasions and pulling the fuse for a second or 2 solves that problem.

A lot of the cars components are connected via CAN bus so it doesn't surprise me too much when a module stops responding. But that's now in my arsenal for FFE debug....cycle the 12V power before taking it to the dealer. I also have my Forscan software and OBDII module now too.

Texas FFE
Posts: 117
Joined: Wed Aug 03, 2016 6:26 am

Re: Problems with backup camera

Wed Feb 21, 2018 8:08 am

The problem came back intermittently so I took the car into the dealer. They said they wanted to replace the camera housing but they had order the part. I will post what actual parts were replaced and if this fixes the problem once I get the car back.
2017 Blue Candy FFE
2015 Teutonic Silver Fusion Energi Titanium w/Adaptive Cruise Control
2004 White GMC Envoy XL SLT 4WD

Texas FFE
Posts: 117
Joined: Wed Aug 03, 2016 6:26 am

Re: Problems with backup camera

Fri Feb 23, 2018 4:55 am

I just got my car back from the dealer. According to the ticket the dealer replaced the backup camera and the camera housing. The camera on my 2017 FFE seems to be working fine for now but I’ll provide a post if I have any more.

As a side note, my service writer asked me twice if I wanted to get my oil change while my car was in the shop. I think it was just a conditioned reflex for him since he probably asked the same thing of all his customers. The first time I wasn’t surprised but I was surprised he asked me the same thing the second time.
2017 Blue Candy FFE
2015 Teutonic Silver Fusion Energi Titanium w/Adaptive Cruise Control
2004 White GMC Envoy XL SLT 4WD

campfamily
Posts: 439
Joined: Tue Apr 21, 2015 8:07 am
Location: Southern California

Re: Problems with backup camera

Fri Feb 23, 2018 7:27 am

Texas FFE wrote: As a side note, my service writer asked me twice if I wanted to get my oil change while my car was in the shop. I think it was just a conditioned reflex for him since he probably asked the same thing of all his customers. The first time I wasn’t surprised but I was surprised he asked me the same thing the second time.
I would have said "YES" to see what he did!!! :roll:
GONE - 2015 FFE, Magnetic with leather interior, debadged & tinted
38,500 miles (since May 2015), average 246 Wh/mile

REPLACED WITH - 2018 Tesla Model3, LR RWD, Obsidian Black
11,000 miles (since Nov 2018), average 235 Wh/mile

triangles
Posts: 1056
Joined: Tue Aug 16, 2011 11:40 am
Location: Toledo, Ohio

Re: Problems with backup camera

Fri Feb 23, 2018 7:27 am

Texas FFE wrote:... my service writer asked me twice if I wanted to get my oil change while my car was in the shop.
The second time you should have nonchalantly agreed to the oil change to see how long it would take him to figure it out. :lol:
2014 Blue Candy FFE
http://www.fuelly.com/car/ford/focus/2014/triangles/303811 (since this forum doesn't allow BBcode in sigs)

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