Had requested the service advisor to check with Ford if they have any suggestions. The Service Manager opened a Tech Line case, and just got the following TSB. I will be taking it in for them to try.
The vehicle intermittently not having the transmission engage after backing out of a spot could be related to the issue discussed TSB 18-2009. This mentions Focus Electric vehicles exhibiting an illuminated green ready to drive indicator in the Instrument Panel Cluster (IPC) but the vehicle does not move. The TSB mentions several specific conditions that the concern may occur under which could be helpful in duplicating the concern with this vehicle.
If the TSB does not apply to this vehicle, then there could be an issue with a position sensor or another component internal to the transmission and this should cause a DTC to be stored in the Transmission Control Module. The TCM and PCM should both be individually Self-Tested to retrieve any DTCs that may be stored in them. If there are DTCs retrieved, then perform the appropriate Pin Point Test (PPT).
Here is the TSB:
This bulletin supersedes 16-0147. Reason for update: Incorrect or Incomplete Symptom
Model: Ford 2013-2016 Focus
This article supersedes TSB 16-0147 to update the Issue Statement, Service Procedure, and symptom codes.
Issue: Some 2013-2016 Focus Electric vehicles built on or after 22-Feb-2013 may exhibit an illuminated green ready to drive indicator in the instrument panel cluster (IPC) and the vehicle does not move. The condition may occur when the vehicle is restarted within 20 seconds after being powered off, starting the vehicle within 20 seconds of unplugging or starting the vehicle 15 minutes after being remotely started.
Action: Follow the Service Procedure steps to correct the condition.
Warranty Status: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
Description Operation No. Time
2013-2016 Focus Electric: Retrieve DTCs, Reprogram The Appropriate Modules As Required By The Software Update Includes Time To Clear Codes (Do Not Use With Any Other Labor Operations) 182009A 0.5
Causal Part: RECAL
Condition Code: 04
1. Does the vehicle exhibit an illuminated green ready to drive indicator in the IPC and the vehicle does not move?
(1). Yes – reprogram the powertrain control module (PCM) to the latest calibration using Integrated Diagnostic System (IDS) or Ford J2534 Diagnostic Software (FJDS) release 107.01 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at http://www.motorcraftservice.com
(2). No – this article does not apply. Refer to the Powertrain Control/Emissions Diagnosis (PC/ED) manual for normal diagnostics.