mountaineer
Well-known member
I had a very bad experience with the first software update for my 2013 FFE this summer: the install script wiped out most of my settings and didn't restore them, requiring about six hours' work to re-research and reinstall them.
I have taken this up with senior people at Ford, noting that any customer expects graceful install behavior when updating a computer or smartphone, and a car should be no different, so I won't install any more software updates until this install bug is fixed. They're supposed to tell me when it's fixed, and I'll post that here.
I have taken this up with senior people at Ford, noting that any customer expects graceful install behavior when updating a computer or smartphone, and a car should be no different, so I won't install any more software updates until this install bug is fixed. They're supposed to tell me when it's fixed, and I'll post that here.