Posts: 2
Joined: Tue Jul 03, 2018 9:01 am

MyFordMobile app - Vehicle Locator says "Turn on your GPS",

Wed Feb 06, 2019 11:29 am

I have a 2017 Ford Focus EV. When we first got it, the MyFordMobile app was able to locate the vehicle, but starting last fall, when you tap on the Vehicle Location option, it shows the vehicle is located in Dearborn MI and there's are message over the map that says "Turn on your GPS".

But I know that the app knows where the vehicle is because the car's location is correct in the Station Finder. I tried calling the dealer but they don't know what changed or what to turn on?

Posts: 2398
Joined: Tue Feb 12, 2013 4:36 am
Location: Southeastern MI
Contact: Website

Re: MyFordMobile app - Vehicle Locator says "Turn on your GP

Wed Feb 06, 2019 11:31 am

Have you tried to reset the telematics module? (There is a fuse you can pull/replace to power cycle it in the rear fusebox; look in the owner's manual for the specific location).
2018 Cajun Red Chevy Bolt
2016 Magnetic C-Max Energi (lease returned)
2014 Sunset Escape
2014 Thor Axis (V-10)
2013 Focus Electric (lease returned Jan 2016 for the C-Max above)

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