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MyFord Mobile in Europe

Posted: Mon Dec 24, 2018 2:04 pm
by Dobrinia
Good day
I am in Belarus, it is in Europe.
I can not activate the car in the application "MyFord Mobile"
In the car, the activation proposal does not appear, although I added the car through the application.
Can someone help me?

Re: MyFord Mobile in Europe

Posted: Mon Dec 24, 2018 5:19 pm
by jmueller065
Is your car a former US car that was shipped over? If so it is likely that its cellular modem isn't compatible with Europe's systems and thus MFM probably won't work over there (that or there is no contract for service for the modem--in the US Ford contracted with AT&T for cellular service).

Re: MyFord Mobile in Europe

Posted: Tue Dec 25, 2018 12:11 am
by Dobrinia
jmueller065,
Thanks for the answer.
Yes, my car is from the USA.
And how does the modem work? Need to insert a sim card into it?

Re: MyFord Mobile in Europe

Posted: Tue Dec 25, 2018 4:29 am
by jmueller065
Dobrinia wrote:jmueller065,
Thanks for the answer.
Yes, my car is from the USA.
And how does the modem work? Need to insert a sim card into it?
I have no idea: In the US cars it just (sort of) worked. Owner's really didn't have to do anything with it (other than occasionally reboot it--the Telematics Module--its in the trunk area somewhere).

Re: MyFord Mobile in Europe

Posted: Thu Dec 27, 2018 1:51 pm
by triangles
I stumbled across a FSA instructions once that was related to a TCU issue. If I remember correctly the TCU is located on the top/back side of the driverside rear wheel well. Basically just toward the front of the car from the rear hatch fuse block. Pretty sure there isn't anything you can do to make it compatible with the European mobile networks. Even if you could find a European TCU you would need a dealer with the factory software tools to program it to your car.

Re: MyFord Mobile in Europe

Posted: Sun Dec 30, 2018 7:52 am
by Dobrinia
Does the system work without internet?
I thought she was working over the internet ... in sync ...
In the block inserted SIM card from the factory? not personal?

Re: MyFord Mobile in Europe

Posted: Tue Jan 01, 2019 6:03 pm
by triangles
All the My Ford Mobile stuff is dependent on the mobile data provided by the TCU. That is the only internet connection MFM can work with. Ford IDS software is used to configure the TCU and assign the TCU to the VIN of the vehicle with ford's internet servers. Basically without a European TCU and an authorized dealer to configure it you are completely out of luck getting MFM to work. I suspect Ford will not support a European TCU in a USA spec. FFE so you are likely out of luck before you even try.

Re: MyFord Mobile in Europe

Posted: Sat Jan 19, 2019 1:39 pm
by TareqAwad
Dobrinia wrote:Good day
I am in Belarus, it is in Europe.
I can not activate the car in the application "MyFord Mobile"
In the car, the activation proposal does not appear, although I added the car through the application.
Can someone help me?
you can do it i am from jordan middle east and we have over 3000 FFE and we successful to work myford app
must check the TCU ESN from sync screen >sitting > help >system information on last menu the ESN: START :T the modem is work IF START :N not work and must make the recall
install app and register it and put the any USA phone No and your e mail and injoy

Re: MyFord Mobile in Europe

Posted: Sat Jan 19, 2019 3:18 pm
by Dobrinia
Thanks for the help.
I have N?
In my car, the modem has already been replaced under warranty in America.
What should I do now, what would work?

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Re: MyFord Mobile in Europe

Posted: Wed Apr 10, 2019 12:00 pm
by SebuĊ›
Did you succeed? Does the MFM work?