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 Post subject: MyFord Mobile in Europe
PostPosted: Mon Dec 24, 2018 2:04 pm 
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Joined: Fri Nov 02, 2018 2:14 pm
Posts: 42
Location: Belarus, Minsk
Good day
I am in Belarus, it is in Europe.
I can not activate the car in the application "MyFord Mobile"
In the car, the activation proposal does not appear, although I added the car through the application.
Can someone help me?

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PostPosted: Mon Dec 24, 2018 5:19 pm 
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Joined: Tue Feb 12, 2013 4:36 am
Posts: 2373
Location: Southeastern MI
Is your car a former US car that was shipped over? If so it is likely that its cellular modem isn't compatible with Europe's systems and thus MFM probably won't work over there (that or there is no contract for service for the modem--in the US Ford contracted with AT&T for cellular service).

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PostPosted: Tue Dec 25, 2018 12:11 am 
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Joined: Fri Nov 02, 2018 2:14 pm
Posts: 42
Location: Belarus, Minsk
jmueller065,
Thanks for the answer.
Yes, my car is from the USA.
And how does the modem work? Need to insert a sim card into it?

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PostPosted: Tue Dec 25, 2018 4:29 am 
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Joined: Tue Feb 12, 2013 4:36 am
Posts: 2373
Location: Southeastern MI
Dobrinia wrote:
jmueller065,
Thanks for the answer.
Yes, my car is from the USA.
And how does the modem work? Need to insert a sim card into it?


I have no idea: In the US cars it just (sort of) worked. Owner's really didn't have to do anything with it (other than occasionally reboot it--the Telematics Module--its in the trunk area somewhere).

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2018 Cajun Red Chevy Bolt
2016 Magnetic C-Max Energi (lease returned)
2014 Sunset Escape
2014 Thor Axis (V-10)
2013 Focus Electric (lease returned Jan 2016 for the C-Max above)
https://spareelectrons.wordpress.com/


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PostPosted: Thu Dec 27, 2018 1:51 pm 
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Joined: Tue Aug 16, 2011 11:40 am
Posts: 1044
Location: Toledo, Ohio
I stumbled across a FSA instructions once that was related to a TCU issue. If I remember correctly the TCU is located on the top/back side of the driverside rear wheel well. Basically just toward the front of the car from the rear hatch fuse block. Pretty sure there isn't anything you can do to make it compatible with the European mobile networks. Even if you could find a European TCU you would need a dealer with the factory software tools to program it to your car.

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PostPosted: Sun Dec 30, 2018 7:52 am 
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Joined: Fri Nov 02, 2018 2:14 pm
Posts: 42
Location: Belarus, Minsk
Does the system work without internet?
I thought she was working over the internet ... in sync ...
In the block inserted SIM card from the factory? not personal?

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PostPosted: Tue Jan 01, 2019 6:03 pm 
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Joined: Tue Aug 16, 2011 11:40 am
Posts: 1044
Location: Toledo, Ohio
All the My Ford Mobile stuff is dependent on the mobile data provided by the TCU. That is the only internet connection MFM can work with. Ford IDS software is used to configure the TCU and assign the TCU to the VIN of the vehicle with ford's internet servers. Basically without a European TCU and an authorized dealer to configure it you are completely out of luck getting MFM to work. I suspect Ford will not support a European TCU in a USA spec. FFE so you are likely out of luck before you even try.

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http://www.fuelly.com/car/ford/focus/2014/triangles/303811 (since this forum doesn't allow BBcode in sigs)


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PostPosted: Sat Jan 19, 2019 1:39 pm 
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Joined: Mon May 01, 2017 2:54 pm
Posts: 38
Dobrinia wrote:
Good day
I am in Belarus, it is in Europe.
I can not activate the car in the application "MyFord Mobile"
In the car, the activation proposal does not appear, although I added the car through the application.
Can someone help me?


you can do it i am from jordan middle east and we have over 3000 FFE and we successful to work myford app
must check the TCU ESN from sync screen >sitting > help >system information on last menu the ESN: START :T the modem is work IF START :N not work and must make the recall
install app and register it and put the any USA phone No and your e mail and injoy


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PostPosted: Sat Jan 19, 2019 3:18 pm 
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Joined: Fri Nov 02, 2018 2:14 pm
Posts: 42
Location: Belarus, Minsk
Thanks for the help.
I have N?
In my car, the modem has already been replaced under warranty in America.
What should I do now, what would work?

Image

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PostPosted: Wed Apr 10, 2019 12:00 pm 
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Joined: Wed Dec 12, 2018 1:59 am
Posts: 17
Location: Poland
Did you succeed? Does the MFM work?

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