Dobrinia
Posts: 51
Joined: Fri Nov 02, 2018 2:14 pm
Location: Belarus, Minsk
Contact: Website

MyFord Mobile in Europe

Mon Dec 24, 2018 2:04 pm

Good day
I am in Belarus, it is in Europe.
I can not activate the car in the application "MyFord Mobile"
In the car, the activation proposal does not appear, although I added the car through the application.
Can someone help me?
I use translator. Sorry for the mistakes.

jmueller065
Posts: 2383
Joined: Tue Feb 12, 2013 4:36 am
Location: Southeastern MI
Contact: Website

Re: MyFord Mobile in Europe

Mon Dec 24, 2018 5:19 pm

Is your car a former US car that was shipped over? If so it is likely that its cellular modem isn't compatible with Europe's systems and thus MFM probably won't work over there (that or there is no contract for service for the modem--in the US Ford contracted with AT&T for cellular service).
2018 Cajun Red Chevy Bolt
2016 Magnetic C-Max Energi (lease returned)
2014 Sunset Escape
2014 Thor Axis (V-10)
2013 Focus Electric (lease returned Jan 2016 for the C-Max above)
https://spareelectrons.wordpress.com/

Dobrinia
Posts: 51
Joined: Fri Nov 02, 2018 2:14 pm
Location: Belarus, Minsk
Contact: Website

Re: MyFord Mobile in Europe

Tue Dec 25, 2018 12:11 am

jmueller065,
Thanks for the answer.
Yes, my car is from the USA.
And how does the modem work? Need to insert a sim card into it?
I use translator. Sorry for the mistakes.

jmueller065
Posts: 2383
Joined: Tue Feb 12, 2013 4:36 am
Location: Southeastern MI
Contact: Website

Re: MyFord Mobile in Europe

Tue Dec 25, 2018 4:29 am

Dobrinia wrote:jmueller065,
Thanks for the answer.
Yes, my car is from the USA.
And how does the modem work? Need to insert a sim card into it?
I have no idea: In the US cars it just (sort of) worked. Owner's really didn't have to do anything with it (other than occasionally reboot it--the Telematics Module--its in the trunk area somewhere).
2018 Cajun Red Chevy Bolt
2016 Magnetic C-Max Energi (lease returned)
2014 Sunset Escape
2014 Thor Axis (V-10)
2013 Focus Electric (lease returned Jan 2016 for the C-Max above)
https://spareelectrons.wordpress.com/

triangles
Posts: 1056
Joined: Tue Aug 16, 2011 11:40 am
Location: Toledo, Ohio

Re: MyFord Mobile in Europe

Thu Dec 27, 2018 1:51 pm

I stumbled across a FSA instructions once that was related to a TCU issue. If I remember correctly the TCU is located on the top/back side of the driverside rear wheel well. Basically just toward the front of the car from the rear hatch fuse block. Pretty sure there isn't anything you can do to make it compatible with the European mobile networks. Even if you could find a European TCU you would need a dealer with the factory software tools to program it to your car.
2014 Blue Candy FFE
http://www.fuelly.com/car/ford/focus/2014/triangles/303811 (since this forum doesn't allow BBcode in sigs)

Dobrinia
Posts: 51
Joined: Fri Nov 02, 2018 2:14 pm
Location: Belarus, Minsk
Contact: Website

Re: MyFord Mobile in Europe

Sun Dec 30, 2018 7:52 am

Does the system work without internet?
I thought she was working over the internet ... in sync ...
In the block inserted SIM card from the factory? not personal?
I use translator. Sorry for the mistakes.

triangles
Posts: 1056
Joined: Tue Aug 16, 2011 11:40 am
Location: Toledo, Ohio

Re: MyFord Mobile in Europe

Tue Jan 01, 2019 6:03 pm

All the My Ford Mobile stuff is dependent on the mobile data provided by the TCU. That is the only internet connection MFM can work with. Ford IDS software is used to configure the TCU and assign the TCU to the VIN of the vehicle with ford's internet servers. Basically without a European TCU and an authorized dealer to configure it you are completely out of luck getting MFM to work. I suspect Ford will not support a European TCU in a USA spec. FFE so you are likely out of luck before you even try.
2014 Blue Candy FFE
http://www.fuelly.com/car/ford/focus/2014/triangles/303811 (since this forum doesn't allow BBcode in sigs)

TareqAwad
Posts: 39
Joined: Mon May 01, 2017 2:54 pm

Re: MyFord Mobile in Europe

Sat Jan 19, 2019 1:39 pm

Dobrinia wrote:Good day
I am in Belarus, it is in Europe.
I can not activate the car in the application "MyFord Mobile"
In the car, the activation proposal does not appear, although I added the car through the application.
Can someone help me?
you can do it i am from jordan middle east and we have over 3000 FFE and we successful to work myford app
must check the TCU ESN from sync screen >sitting > help >system information on last menu the ESN: START :T the modem is work IF START :N not work and must make the recall
install app and register it and put the any USA phone No and your e mail and injoy

Dobrinia
Posts: 51
Joined: Fri Nov 02, 2018 2:14 pm
Location: Belarus, Minsk
Contact: Website

Re: MyFord Mobile in Europe

Sat Jan 19, 2019 3:18 pm

Thanks for the help.
I have N?
In my car, the modem has already been replaced under warranty in America.
What should I do now, what would work?

Image
I use translator. Sorry for the mistakes.

Sebuś
Posts: 17
Joined: Wed Dec 12, 2018 1:59 am
Location: Poland

Re: MyFord Mobile in Europe

Wed Apr 10, 2019 12:00 pm

Did you succeed? Does the MFM work?
I use translator. Sorry for the mistakes.

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