jmckhobbs
Posts: 2
Joined: Tue Jul 03, 2018 9:01 am

FFE first time service - where and when?

Tue Jul 03, 2018 9:24 am

I got a reminder from the dealer regarding our 1 year old FFE to come in for the state inspection and any necessary maintenance. We currently have only 3,900 miles on the car (due to an 8 mile round trip commute!).

When I called to ask what service I might need and when, the dealer, Acton Ford, said they would change the oil! So I asked if they were familiar with servicing the FFE and she said no, they had never serviced one, and only had sold 1 (to us I guess)!

So then I called the national Ford customer service, to ask for a reference to a dealer that had experience, they gave me the the number of another dealer, but the same thing happened, the service department said they would schedule me for an oil change. So I asked if they had ever serviced the FFE before, and they said no, but they had taken the class.

I did review the service schedule in the manual which suggests servicing at 1 year or 10,000 miles, and the app says we are up to date (although it hasn't been one year yet).

So I'd like to know:
How important is it to find a mechanic who is familiar with servicing the FFE, and if it is, how to I find one since it appears that Ford only tracks who has taken the certification class

Will the app prompt me to service at one year?

Does it really need to be serviced at one year?

Thanks!!!

NORMAL SCHEDULED MAINTENANCE Normal scheduled maintenance* Every 12 months or 10,000 mi (16,000 km).[/b]

Rotate tires, inspect tire wear and measure tread depth. Perform multi-point inspection (recommended).
Inspect brake pads, shoes, rotors, drums, brake linings, hoses and parking brake. Inspect cooling system level, strength and hoses.
Inspect half-shaft boots. Inspect steering linkage, ball joints, suspension and tie- rod ends.
Inspect wheels and related components for abnormal noise, wear, looseness or drag.

*Do not exceed one year or 10,000 mi (16,000 km) between service intervals.

Every 20,000 mi (32,000 km) *

Replace cabin air filter.

At 10 years or 150,000 mi (240,000 km)

Change coolant and coolant filter.* Cabin air filter life is dependent on exposure to dusty and dirty conditions.
Vehicles operated in these conditions require frequent inspection and replacement of the cabin air filter.

jmueller065
Posts: 2386
Joined: Tue Feb 12, 2013 4:36 am
Location: Southeastern MI
Contact: Website

Re: FFE first time service - where and when?

Tue Jul 03, 2018 10:34 am

Just get the tires rotated and you'll be good to go.

Don't really need the 1 year service by a dealer--all my dealer did was rotate the tires during my 3 year lease.
2018 Cajun Red Chevy Bolt
2016 Magnetic C-Max Energi (lease returned)
2014 Sunset Escape
2014 Thor Axis (V-10)
2013 Focus Electric (lease returned Jan 2016 for the C-Max above)
https://spareelectrons.wordpress.com/

campfamily
Posts: 438
Joined: Tue Apr 21, 2015 8:07 am
Location: Southern California

Re: FFE first time service - where and when?

Tue Jul 03, 2018 12:51 pm

jmueller065 wrote:Just get the tires rotated and you'll be good to go.

Don't really need the 1 year service by a dealer--all my dealer did was rotate the tires during my 3 year lease.
Ditto. And you don't even need to go to the dealer for the tire rotation. I get mine done at Discount Tire / America's Tire. They do it for me for free, including re-balancing if needed.

Or, you can have some fun with them and drop it off asking them to change the oil and see what they do!!!

Keith
GONE - 2015 FFE, Magnetic with leather interior, debadged & tinted
38,500 miles (since May 2015), average 246 Wh/mile

REPLACED WITH - 2018 Tesla Model3, LR RWD, Obsidian Black
11,000 miles (since Nov 2018), average 235 Wh/mile

NightHawk
Posts: 535
Joined: Fri Sep 26, 2014 10:20 pm
Location: Southern CA

Re: FFE first time service - where and when?

Tue Jul 03, 2018 6:36 pm

I had the Ford dealer do the annual service each year during my FFE lease.
Cost only about $11 and they rotated the tires and did inspections, check the 12v battery, etc.
2014 Ford Focus Electric - Oxford White, Cloth Seats (Lease ended 9/28/2017)

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