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2017 FFE DC charging problem and solution Important!

Posted: Sun Jun 18, 2017 1:57 pm
by DNSelectric
I had been unable to DC charge for the past few days. The sync screen just says Fault and all LEDs flash at the port. Level 2 and 1 charging is ok.

I took apart my charge port and discovered the Combo connector locking pin position switch in the servo motor was not always conducting.

If that position sensor does not conduct, your DC charge will not start.
If that position sensor loses conductivity during a charge, your DC charge will stop.
Both conditions show only as Fault on the Sync display.

The charging is fail safe so if any part of that chain is broken the charge will stop.

I sprayed contact cleaner on the switch, reassembled and tested by manually operating the lever on the side of the servo motor to push the pin out, then open the driver door, the pin will retract. If it does not retract then you have other problems.

I went right to a DC charge after the fix....all good, no problems!

If you take it to the dealer for service, have them check the charge connector locking servo.

My 2017 FFE is 4,335 miles old. I charge almost exclusively DC quick.

Re: 2017 FFE DC charging problem and solution Important!

Posted: Mon Jun 26, 2017 10:35 am
by Jon_h
Good info, thanks for details.

Curious to see what long term effect all that fast charging has on battery health.

There are a few CCS stations around me, but i have yet to need one on my 2017.

Re: 2017 FFE DC charging problem and solution Important!

Posted: Wed Oct 25, 2017 4:13 am
by Claud123
Thanks for the information, surely it will help.

Re: 2017 FFE DC charging problem and solution Important!

Posted: Wed Oct 25, 2017 5:26 am
by triangles
Jon_h wrote:Good info, thanks for details.

Curious to see what long term effect all that fast charging has on battery health.

There are a few CCS stations around me, but i have yet to need one on my 2017.
From what I've read on the topic it accelerates battery degradation in the single didget percent over many years. So yeah you will lose capacity fast charging but not very much an not very quickly. We'll see how this applies to the FFE battery in a few years.

Re: 2017 FFE DC charging problem and solution Important!

Posted: Wed Oct 25, 2017 5:26 am
by triangles
Jon_h wrote:Good info, thanks for details.

Curious to see what long term effect all that fast charging has on battery health.

There are a few CCS stations around me, but i have yet to need one on my 2017.
From what I've read on the topic it accelerates battery degradation in the single didget percent over many years. So yeah you will lose capacity fast charging but not very much an not very quickly. We'll see how this applies to the FFE battery in a few years.

Re: 2017 FFE DC charging problem and solution Important!

Posted: Wed Oct 25, 2017 5:26 am
by triangles
Jon_h wrote:Good info, thanks for details.

Curious to see what long term effect all that fast charging has on battery health.

There are a few CCS stations around me, but i have yet to need one on my 2017.
From what I've read on the topic it accelerates battery degradation in the single didget percent over many years. So yeah you will lose capacity fast charging but not very much an not very quickly. We'll see how this applies to the FFE battery in a few years.

Re: 2017 FFE DC charging problem and solution Important!

Posted: Mon Jun 15, 2020 7:10 am
by amg65
Hi, i have a problem with my ford focus electric 2017.
The lock pin goes out to lock then 2 seconds later it retracts causing the DC communication to end. I tried 3 other cars and it is the same thing. Any ideas what is wrong here?

Re: 2017 FFE DC charging problem and solution Important!

Posted: Tue Jun 16, 2020 6:32 pm
by triangles
Take it to the dealer while you are still under the 3 year B2B warranty. Hopefully you are.

Re: 2017 FFE DC charging problem and solution Important!

Posted: Wed Jun 17, 2020 12:02 pm
by amg65
Car is in Egypt and imported from US. Dealer here doesnt know anything about Electric cars. And this issue is in 5 of our cars.